{"id":2648078,"url":"https://alion.io/job/nesto-product-implementation-manager-saas-delivery","title":"Product Implementation Manager, SaaS Delivery","company":{"id":179546,"name":"Nesto","domain":"nesto.ca","url":"https://alion.io/company/nesto-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"A","score":89,"open_postings":20,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":74,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Quebec, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":113000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":17},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-12-22T15:38:08Z","employer_posted_date":"2025-12-22","last_verified_at":"2026-10-19T22:11:05Z","board_verified":true,"closed_at":null,"days_open":301,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":300},"description":"About Us\nFounded in Montreal in 2018, nesto is a leading Canadian fintech company on a mission to offer a positive, empowering, and transparent property financing experience. What started as a digital mortgage broker has quickly evolved into Canada's leading direct-to-consumer (D2C) online lending platform. Through Nesto Cloud, our B2B, cloud-native, end-to-end mortgage technology platform, we empower financial institutions, credit unions, and commercial real estate lenders with intelligent automation, real-time compliance, and seamless integrations across the full lending lifecycle. Together, nesto and CMLS Financial form the Nesto Group, Canada's leading provider of mortgage technology and financing solutions, managing over $73 billion CAD in residential and commercial mortgages with 1,300+ team members across 12 offices nationwide.\nWhy Join Us\nnesto is a place for builders, problem-solvers, and curious minds - people who move fast, embrace innovation, and believe we're stronger together. This is the place for you if you trust your skills and want to build technology that reshapes an entire industry. You can expect to be surrounded by a talented team building lending technology on a modern tech stack and a development framework designed to unlock your full potential and accelerate your career. An entrepreneurial culture built on trust, speed, uncomfortable ambition, being stronger together, and a relentless obsession with our clients.\nOur Track Record\nHypergrowth: Deloitte Fast 50 - 3 years in a row\nTech community credibility: TechTO Canadian Rocketship 2025\nIndustry leadership: CLA Lending Company of the Year - 4 consecutive years\nTalent magnet: CMP Top Mortgage Employer 2025\nWork Location and Language Requirements\nThis role is open to candidates in Quebec and Ontario. It's fully remote, with the option to work from any of our offices across both provinces. French is a strong asset, as some of our partners are based in Quebec.\nWhy We Are Hiring\nWe achieve our mission by enabling our partners to improve and streamline their mortgage lending operations through the Nesto Mortgage Cloud. As the most advanced cloud-based mortgage technology in Canada, our SaaS solution offers a world-class omnichannel experience. This platform consistently boosts volume, increases productivity, and reduces technology costs. To drive the execution of our upcoming projects, we are looking to grow our team of Product Implementation Managers, who will focus on functional mastery and SaaS delivery.\nWhat Success Looks Like\nAs an Expert-Owner, you've mastered the deep logic of our platform and act as the primary functional and sector expert, designing tailored solutions for our clients. You are the strategic bridge between the complex needs of bank leaders and our internal Technical Product Management teams, ensuring an optimal solution.\nWhat You’ll Be Doing\nLead Functional Solution Design: Drive discovery workshops to translate partner business challenges and processes into clear, robust functional solution logic.\nSystem Logic Ownership: Act as the master of functional configuration; define the logic and workflows that our Technical Product Managers and engineering teams will execute.\nStrategic Partner Presence: Act as the functional and technical expert in front of partner financial institution leaders, guiding them toward industry best-practice configurations.\nInternal Product Partnership: Collaborate closely with internal Product and Engineering teams to influence the core product roadmap by providing expert feedback based on implementation realities.\nSolution Accountability: Ensure the implemented solution solves the partner's critical problems and generates high adoption through strategic functional design.\nChange Management Support: Guide the client organization through the transition to ensure their operational processes are optimized for the Nesto Mortgage Cloud.\nWhat You Bring\nRelevant Experience: 3-5 years of relevant experience as an Implementation Manager, Functional Consultant, Solutions-oriented Analyst, or similar role within the financial services or SaaS sector.\nSystem Mastery: Demonstrated ability to learn complex software engines and translate that knowledge into business solutions.\nTechnical Comfort: While you do not code, you speak the language of Technical Product Managers and can lead in-depth discussions on system logic.\nOwnership Mindset: Proven experience leading client implementations where you were the primary person responsible for the functional outcome.\nInfluence and Communication: Strong ability to guide decision-making at the executive level and advocate for product improvements internally.\nSector Context: Knowledge of the lending lifecycle or the mortgage industry is a significant asset.\nNice-to-Have\nExperience in the financial services or mortgage industry.\nDeep functional expertise in specific areas of the mortgage lifecycle (e.g., loan origination, underwriting, closing, servicing, compliance).\nYou Shouldn’t Apply If\nYou are not interested in a role that involves frequent client-facing work or extensive communication with numerous internal and external stakeholders.\nYou prefer working with legacy or simple systems.\nYou have no passion for the fintech or mortgage technology space and are unwilling to develop domain expertise.\nInterview Process\nRecruiter Screen (30 min): An intro call to learn about your background and give you a real picture of the role.\nDiscovery Call (30 min): A conversation with the hiring manager to dig into your experience and assess mutual fit.\nTake-Home Assignment / Case Study: A chance to showcase your skills through a practical exercise relevant to the role.\nCase Study Interview (45 min): A deep dive into your submission, with time to get to know some team members and ask about the role and company.\nFinal Interview (60 min): You'll meet with the recruiter and two additional stakeholders for a final conversation before a decision is made.\nOffer Stage: Pending successful background, criminal, and reference checks, you'll receive a formal offer to join the team.\nWhat We Offer\nComprehensive Health Coverage: Top-tier extended health, dental, and vision coverage, featuring 100% drug coverage.\nHealth & Wellness Spending Account: A $1,500 combined annual flex fund for things like gym memberships or extra medical needs.\nGenerous Paid Time Off: 4 weeks of vacation plus 8 personal floater days.\nRetirement Savings: Access to a group RRSP/DPSP plan featuring competitive company-matching contributions.\nTelemedicine Services: Access via Dialogue and coverage for licensed practitioner services.\nFamily Support: Robust Maternity and Parental Leave Top-Up programs.\nDiversity and Inclusion\nAt nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of color, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all.","description_format":"text","description_chars":7107,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Gym membership","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-10-15T20:44:06Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.355,"p_room":0.28,"age_days":300,"expected_fill_days":74,"reasons":["conf:3","urgency","velocity","win:tail","crowd:"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/nesto-product-implementation-manager-saas-delivery","json_url":"https://alion.io/job/nesto-product-implementation-manager-saas-delivery.json","meta":{"generated_at":"2026-10-20T01:30:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1834,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179546},"rest":"https://alion.io/mcp/rest/get_company?id=179546"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnesto-product-implementation-manager-saas-delivery"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnesto-product-implementation-manager-saas-delivery"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnesto-product-implementation-manager-saas-delivery"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nesto-product-implementation-manager-saas-delivery\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnesto-product-implementation-manager-saas-delivery"}]}