{"id":2122526,"url":"https://alion.io/job/net-a-porter-importexport-coordinator-mfx-net-a-porter","title":"Import/Export Coordinator (m/f/x) @Net-a-porter","company":{"id":172344,"name":"Net-a-Porter","domain":"net-a-porter.com","url":"https://alion.io/company/net-a-porter","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charlton, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":51000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":18},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-20T18:15:34Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Import/ Export Coordinator\nThe Business:\nLuxExperience is a unique business with an unrivalled offering including multi-brand in-season online stores MYTHERESA, NET-A-PORTER and MR PORTER, and multi-brand off-season online store YOOX, as well as numerous ONLINE FLAGSHIP STORES, all “Powered by LuxExperience”.\nThe Customs team are seeking a talented Import/ Export Coordinator to join the team based in our offices in Charlton (near North Greenwich).\nLocation: Our office is in Charlton (near North Greenwich).\nDepartment Size: 30\nReporting into: Assistant Manager Customs\nBesides a competitive salary, we can offer you:\nA pension that both you and the company contribute too\nA portal with an array of discounts on things like theme park and cinema tickets\nOur famous staff discount along with exclusive staff sales\nPrivate healthcare for you and your family\nFlexible working\nA chance to be part of a fun and caring team that support each other\nHere is a breakdown of what you’ll be doing:\nFacilitate the seamless flow of inbound Stock Imports and customer outbound orders into/out of our Global Distribution centres, at the right cost and at the right time, whilst ensuring local customs compliance regulations are adhered to at all times.\nLiaise with suppliers, carriers and vendors daily, checking all applicable documentation is in place and fully compliant for import and subsequent re-export to over 170 markets.\nAccurate classification of goods using the Harmonised Tariff System.\nProvide clear and concise Import Clearance Instructions to Carriers\nAssist the customer care team in ensuring seamless delivery of customer shipments\nProcess all urgent non-customer shipment requests through carrier software and create all relevant shipping documents.\nIdentifying areas of risk within the supply chain and providing solutions to maintain compliance controls\nThe type of person we are looking for:\nA strong organizer, efficient worker who is detail orientated and methodical\nKnowledge of International Customs laws/regulations and export compliance policies, documentation and processes\nUnderstanding of AIR Export documentation and procedures\nDetailed knowledge of Harmonised Tariff System, HMRC Customs Procedure Codes and revenue amendment policies\nFull understanding of Incoterms and good understanding of Free Trade Agreements and duty relief procedures\nLogistics experience of main methods of transport (Air, road & sea)\nPrevious experience of Dangerous Goods, ATA Carnet and CITES protocols advantageous\nLuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. 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