{"id":1291959,"url":"https://alion.io/job/netapp-director-software-engineer-2","title":"Director, Software Engineer","company":{"id":58700,"name":"NetApp","domain":"netapp.com","url":"https://alion.io/company/netapp","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":75,"open_postings":28,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Backend","role_family":"Backend","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bellevue, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":227800,"max":338800,"currency":"USD","period":"year","gross":null,"usd_annual":338800},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Agile","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"Incident Management","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Self-Healing","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"closed","first_seen_at":"2026-08-21T21:59:21Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-09-29T00:56:05Z","board_verified":false,"closed_at":"2026-09-29T00:56:05Z","days_open":38,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":38},"description":"Job Summary\nThe Director of Software Engineering leads NetApp’s Production Engineering organization, responsible for the reliability, security, and cost efficiency of NetApp’s ONTAP-based cloud products.\nThis role partners with Product Management, Cloud Architecture, and external hyperscaler teams (Google, AWS, Microsoft) to shift the organization from traditional operations to Production Engineering - replacing manual toil with automation.\nThe Director owns incident management, CI/CD, security compliance, and team growth, while scaling the exponential customer growth. As it matures, this role moves into direct architecture and engineering - building the Observability, CI/CD, Security, Data Plane, and Control Plane platforms the org runs on, including next-generation, AI-assisted automation that self-heals and self-tunes instead of paging a human.\nResponsibilities\nStrategic Leadership\nDefine and execute the Production Engineering strategy - reliability, automation, observability, and cost efficiency - aligned to cloud platform objectives.\nSet SLA/SLO and error-budget policy; own the roadmap for shifting operational toil into software.\nAnticipate scale, security, and reliability risks across a growing multi-region cloud footprint and drive mitigation.\n Engineering Execution\nOwn incident management, on-call operations, escalation management, and operational readiness reviews (ORR) across the org.\nDrive CI/CD ownership - release automation, build automation, deployment governance - to reduce release risk and increase deployment velocity.\nEstablish reliability, alert-quality, and cost metrics (error budgets, MTTR, paging volume/actionability) and hold operational reviews against them.\nOwn quality engineering: regression, integration, and longevity testing; release qualification and test infrastructure.Build AI-assisted software systems as needed to aid above.\n People Leadership\nLead and develop engineering managers and Production Engineers across globally distributed teams (US and India).\nBuild and staff on-call rotations with clear primary/secondary ownership by domain; close on-call coverage gaps.\nDrive org design, succession planning, and retention for a technical, high-toil-exposure organization.\nTechnical Leadership\nArchitect and build the org’s Observability, CI/CD, Security, Data Plane, and Control Plane platforms - a working technical role, not an advisory one.\nOwn the Secure Development Lifecycle: security reviews, audit readiness, vulnerability remediation, compliance, with direct involvement in the tooling.\nLead platform engineering - shared infrastructure, regional expansion, automation - including design and implementation.\nPush the org toward AI-assisted, self-healing operations: systems that fix and tune themselves instead of generating pages.\nCross-Functional Partnership\nPartner with external hyperscaler engineering teams (Top 4 Cloud Platforms) on joint incident response and platform issues.\nRepresent production health and reliability posture to customers and executive leadership in recurring business reviews.\nAlign with Product Management on the operational cost of new features before they ship.\nJob Requirements\n12+ years of software engineering experience.\n5+ years of people leadership experience managing managers and/or multiple engineering teams.\nExperience leading large-scale software development initiatives from concept through delivery.\nStrong knowledge of software architecture, cloud technologies, distributed systems, DevOps, and Agile methodologies.\nExperience driving organizational change and scaling engineering organizations.\nProven ability to influence across technical and non-technical stakeholder groups.\nExperience owning production incident management, on-call operations, and SLA/SLO governance at scale.\nStrong hands-on engineering background - able to architect, design, and write code, not just manage people who do.\nPreferred Qualifications\nExperience building and leading geographically distributed engineering teams.\nStrong financial and operational management experience, including resource planning and budget accountability.\nHas personally built observability, CI/CD, security, or data-plane/control-plane systems at scale.\nExperience with enterprise storage systems (block, file, or object) and the operational and architectural challenges specific to storage infrastructure.\nKernel-space software engineering experience - device drivers, filesystems, or OS-level storage stacks - beyond application-layer development.\nEducation\n Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, or related technical field.\nCompensation:\nThe target salary range for this position is 227,800 - 338,800 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.","description_format":"text","description_chars":5469,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":5,"team_size_min":null,"manages_managers":true,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Natural Resources","Cloud Platforms (IaaS & PaaS)","Digital Storage"],"lifecycle":[{"event":"open","at":"2026-09-26T07:57:33Z"},{"event":"close","at":"2026-09-29T00:56:05Z"}],"liveness":null,"pay":{"stated_usd_annual":338800,"is_top_pay":true},"html_url":"https://alion.io/job/netapp-director-software-engineer-2","json_url":"https://alion.io/job/netapp-director-software-engineer-2.json","meta":{"generated_at":"2026-09-29T01:16:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":877,"day_limit":5000,"remaining_today":4123,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}