{"id":1291937,"url":"https://alion.io/job/netapp-mgr-sales-ops","title":"Mgr, Sales Ops","company":{"id":58700,"name":"NetApp","domain":"netapp.com","url":"https://alion.io/company/netapp","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":92,"open_postings":27,"ghost_share":0,"stale_share":0.111,"repost_share":0,"time_to_fill_p50_days":61,"computed_at":"2026-09-30T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"staff","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":83000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":505},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-03T12:26:03Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-10-01T02:27:58Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Job Summary\nThe Manager , Partner Experience CoE is responsible for leading Partner Program Operations, Program Assessments, Deal Registration Operations, and operational excellence initiatives that support NetApp’s partner ecosystem. This role drives operational efficiency, governance, stakeholder engagement, and continuous improvement while ensuring scalable and partner-centric processes.\nThe ideal candidate will combine strong people leadership, partner operations expertise, and project management capabilities to modernize operations through automation, AI-enabled solutions, and data-driven decision-making. Working closely with Partner Organizations, Sales, Finance, IT, and external vendors, this leader will enhance partner experience, optimize business processes, and deliver measurable business outcomes.\nJob Requirements\nTeam Leadership & Development\nLead, mentor, and develop a high-performing team supporting partner programs, assessments, onboarding, and deal registration operations.\nFoster a culture of accountability, collaboration, continuous learning, and operational excellence.\nEstablish performance goals, development plans, coaching frameworks, and career growth opportunities.\nConduct regular performance reviews and drive employee engagement initiatives.\nPartner Program & Deal Registration Operations\nOversee end-to-end execution of partner program operations, program assessments, partner onboarding, and deal registration processes.\nEnsure compliance with established policies, governance standards, and operational controls.\nManage deal registration programs, including approvals, escalations, conflict resolution, and process optimization.\nPartner with Finance, vendors, and internal stakeholders to drive operational effectiveness and continuous improvement.\nOperational Excellence & AI Transformation\nDrive process standardization, governance, KPI management, and operational excellence initiatives.\nDevelop and monitor dashboards, SLAs, and performance metrics to improve efficiency and service quality.\nIdentify opportunities to streamline operations through automation, workflow optimization, and AI-enabled solutions.\nCollaborate with IT and cross-functional teams to implement scalable solutions that improve productivity and reduce manual effort.\nMaintain process documentation, operational playbooks, and governance frameworks.\nStakeholder Management\nServe as a trusted advisor to Partner Managers, Worldwide Partner Organizations, Sales, Finance, IT, vendors, and leadership teams.\nAct as the primary escalation point for operational issues and ensure timely resolution.\nFacilitate governance reviews, operational planning sessions, and stakeholder communications.\nBuild strong relationships and influence cross-functional teams to achieve business objectives.\nProgram & Project Management\nLead strategic projects focused on operational transformation, process improvement, system enhancements, and partner program evolution.\nDefine project scope, timelines, success metrics, governance, and resource requirements.\nManage risks, dependencies, stakeholder communications, and change management activities.\nEnsure successful project delivery aligned with business goals and measurable outcomes.\nJob Requirement\nExperience\n10+ years of experience in Partner Operations, Channel Programs, Sales Operations, Business Operations, or related functions.\n3+ years of people management experience leading operational teams.\nExperience managing partner programs, assessments, deal registration, channel operations, or partner governance activities.\nProven track record of driving operational transformation, process improvement, and automation initiatives.\nExperience working cross-functionally with Sales, Finance, IT, Partner Organizations, and external vendors.\nHands-on experience implementing workflow automation, digital transformation, AI-enabled solutions, or process modernization initiatives.\nStrong project and program management experience delivering complex cross-functional initiatives.\nSkills & Competencies\nStrong leadership, coaching, and team development abilities.\nDeep understanding of partner ecosystems, channel business models, and deal registration programs.\nExpertise in operational excellence, governance, process improvement, and performance management.\nStrong analytical and data-driven decision-making capabilities.\nExperience with CRM systems, reporting tools, workflow automation platforms, and analytics solutions.\nExcellent stakeholder management, communication, and influencing skills.\nAbility to thrive in a fast-paced, evolving environment while managing multiple priorities.\nEducation\nBachelor’s degree required.\nAdvanced degree or related professional certifications preferred.","description_format":"text","description_chars":4749,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Growth opportunities"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Natural Resources","Cloud Platforms (IaaS & PaaS)","Digital Storage"],"lifecycle":[{"event":"open","at":"2026-09-26T07:57:33Z"}],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.849,"p_room":0.9,"age_days":26,"expected_fill_days":61,"reasons":["conf:23","velocity","win:mid","comp:brand"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/netapp-mgr-sales-ops","json_url":"https://alion.io/job/netapp-mgr-sales-ops.json","meta":{"generated_at":"2026-10-01T04:11:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3393,"day_limit":5000,"remaining_today":1607,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}