{"id":3543041,"url":"https://alion.io/job/netapp-professional-services-end-user-services-intern","title":"Professional Services & End User Services Intern","company":{"id":58700,"name":"NetApp","domain":"netapp.com","url":"https://alion.io/company/netapp","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":89,"open_postings":21,"ghost_share":0,"stale_share":0.429,"repost_share":0,"time_to_fill_p50_days":58,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Madrid, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":54000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":829},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":true},{"name":"Docker","optional":true},{"name":"Jenkins","optional":true},{"name":"Kubernetes","optional":true},{"name":"Linux","optional":true},{"name":"Unix","optional":true}],"status":"live","first_seen_at":"2026-10-30T11:46:07Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-02T20:01:46Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About NetApp\nThe market has shifted. AI is accelerating. The key to AI success is intelligent data and the infrastructure to manage it. Customers are urgently rethinking how they modernize, secure, and unlock value from their data. NetApp is built for this exact moment - with a differentiated platform, deep enterprise credibility, and a clear strategy to win.\nJoining NetApp now means operating in a high achievement environment where you are empowered to own every moment. Our culture is grounded in three principles: innovate to elevate, drive results, excel as a team. These are more than words. They define how we show up, how we sell, and how we grow.\nPosition Overview\nNetApp is hiring an Intern to join our Madrid-based Professional Services team, with a customer-facing focus on End User Services (EUS). Interns at NetApp make a difference and feel the impact of their work while developing their skills and confidence in a safe, supportive, and creative environment.\nThis role combines hands-on technical work on cutting-edge, systems-oriented projects linking the cloud to the data center with desktop and end-user support. You will help maintain good relationships with our internal business customers (and at times external customers), contribute directly to departmental goals and deliverables, and work as part of NetApp’s IT International team alongside senior engineers. Your core responsibility will be to help ensure that departmental objectives and task deadlines are met.\nYour Responsibilities\nAssist with managing the lab and demo systems used for post-sales activities: maintain and improve the lab, set up new environments, and control the stock of parts and demo systems. \nParticipate in professional services projects and learn how to professionally deploy and administer NetApp storage solutions. \nWork on design, implementation, and verification of systems and subsystems. \nSupport development and testing activities of other engineers, including work with several interdependencies. \nProvide desktop support: troubleshoot business systems and software issues, taking ownership of user problems and resolving them proactively. \nSupport the purchasing of IT equipment, mobile communications, and internal events. \nCommunicate and collaborate with the local IT team and EMEA IT teams; support other countries when required. \nExplore new technology trends and products, such as DevOps tools, and investigate their application to NetApp’s business. \nBe a valuable team member with real responsibilities and contributions, working effectively with senior engineers within the Business Unit. \nJob Requirements\nExcellent verbal and written communication skills in English and Spanish (level C1 or C2 in both languages); Catalan or Portuguese is a plus. \nExcellent technical skills with a background in Linux/Unix systems and IP networking. \nKnowledge of DevOps technologies such as Docker, Kubernetes, Jenkins, and Ansible. \nStrong, proactive aptitude for learning new technologies and understanding how to use them in our environment. \nCreative approach to problem solving. \nAbility to prioritize and handle multiple tasks concurrently, taking ownership of individual and assigned tasks and prioritizing the most critical. \nWorks well within a team and independently. \nYou will interact primarily with your line manager, the local IT team, and the EMEA IT team. \nStart Date: 4th January, 2027","description_format":"text","description_chars":3415,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Platforms (IaaS & PaaS)","Enterprise Storage Systems","Digital Storage"],"lifecycle":[{"event":"open","at":"2026-10-30T19:51:11Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":58,"reasons":["conf:3","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/netapp-professional-services-end-user-services-intern","json_url":"https://alion.io/job/netapp-professional-services-end-user-services-intern.json","meta":{"generated_at":"2026-11-02T22:06:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31121,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58700},"rest":"https://alion.io/mcp/rest/get_company?id=58700"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnetapp-professional-services-end-user-services-intern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnetapp-professional-services-end-user-services-intern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnetapp-professional-services-end-user-services-intern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/netapp-professional-services-end-user-services-intern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnetapp-professional-services-end-user-services-intern"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3543041}},{"tool":"search_jobs","arguments":{"company":"netapp.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3543041},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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