{"id":3766958,"url":"https://alion.io/job/netapp-professional-services-engineer-3","title":"Professional Services Engineer","company":{"id":58700,"name":"NetApp","domain":"netapp.com","url":"https://alion.io/company/netapp","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":89,"open_postings":28,"ghost_share":0,"stale_share":0.429,"repost_share":0.036,"time_to_fill_p50_days":53,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Hyper-V","optional":false},{"name":"Linux","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-13T09:32:11Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-07T09:30:20Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Job Summary\nWe’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?\n\"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization.\" -George Kurian, CEO\nThe Professional Services Engineer (PSE) in our Global Services Solutions Centre provides post-sales technical expertise during the installation, implementation, migration and maintenance of company products. This individual may be involved in implementing detailed customer installation requirements, as well as ensuring that client’s needs have been met and that the product/solution is fully functioning according to specification. The PSE provides follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.\nJob Requirements\nRequires high level understanding of the NetApp portfolio of products and advanced knowledge of ONTAP. \nGood understanding of NAS, SAN, Object & NVMe protocols.\nExperienced in NetApp Storage (Administering NetApp Storage - Ontap, Metro cluster, troubleshooting Issues, performing firmware and operating system upgrades, using storage management tools - Active IQ Unified Manager, ONTAP system manager, NetApp console classification)\nProficient understanding of NetApp Storage concepts, and related Storage technologies (Snapshots, WORM, controller failover, provisioning, advance configuration, efficiency technologies, cloning, Snapmirror, SVM DR, MetroCluster) including monitoring and troubleshooting, administration, and replication technologies.\nBasics knowledge on Host platform like Windows, Linux, Solaris, AIX, VMware & Hyper-V file systems will be required.\nBasic knowledge on Netapp products like Storage grid, E-Series, Ontap-select and Cloud products'\nBasic understanding of several NetApp migration related products/technologies such as FLI, XCP, Robocopy, rsync and clone to successfully complete configuration, execution and troubleshooting of migration jobs.\nHands on experience on snapmirror replication (VSM, vault, svmdr, active-sync, SVM migrate).\nPossess the ability to work at the direction of Project managers, as well as often self-manage engagements to ensure customer engagements.\nPossess awareness of customer architecture and how it affects migration planning and execution\nStrong verbal and written communications skills are essential and are utilized in communicating with team members, systems administrators, and managers.\nAbility to work collaboratively with other engineers and managers in a team environment to share best practices and meet aggressive goals and meet high-quality standards.\nAbility to work well with customers’ technical representatives under a variety of circumstances to best understand and meet customer expectations.\nPositive, proactive, team-orientated attitude with a flexible and innovative approach to work. \nBasics understanding of automation and scripting to support data migration and operational tasks\nHands-on in utilizing AI-assisted tools to improve delivery efficiency, accuracy, and overall project execution. \nOntap Certification (NCDA - mandatory, NCIE - DP & SAN (optional)) and cloud related certificates will be an added advantage.\nEducation\nTypically requires a minimum of 4 -8 years of related experience with a bachelor’s degree, and preferably 6 years; or 3 years and a master’s degree; or a PhD with relevant professional experience; or equivalent combination of professional education/training and applicable work experience.","description_format":"text","description_chars":3991,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Platforms (IaaS & PaaS)","Enterprise Storage Systems","Digital Storage"],"lifecycle":[{"event":"open","at":"2026-11-04T20:19:13Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":0.9,"age_days":24,"expected_fill_days":53,"reasons":["conf:0","velocity","win:mid","comp:brand"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/netapp-professional-services-engineer-3","json_url":"https://alion.io/job/netapp-professional-services-engineer-3.json","meta":{"generated_at":"2026-11-07T10:57:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10504,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58700},"rest":"https://alion.io/mcp/rest/get_company?id=58700"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnetapp-professional-services-engineer-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnetapp-professional-services-engineer-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnetapp-professional-services-engineer-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/netapp-professional-services-engineer-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnetapp-professional-services-engineer-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3766958}},{"tool":"search_jobs","arguments":{"company":"netapp.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3766958},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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