{"id":1302484,"url":"https://alion.io/job/netapp-professional-services-engineer-german-speaker","title":"Professional Services Engineer - German Speaker","company":{"id":58700,"name":"NetApp","domain":"netapp.com","url":"https://alion.io/company/netapp","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":90,"open_postings":26,"ghost_share":0,"stale_share":0.385,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Cork, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":88000,"max_usd":152000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":48},"experience_years_min":8,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon S3","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"ITIL","optional":false},{"name":"Linux","optional":false},{"name":"OpenShift","optional":false},{"name":"OpenStack","optional":false},{"name":"VMWare","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-07-23T10:17:45Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-12T16:47:43Z","board_verified":true,"closed_at":null,"days_open":81,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":81},"description":"Short Description\nNetApp is seeking a motivated Senior Professional Services Engineer to join a global 24x7 Storage Operations team supporting Platform and Managed Services customers. This role provides Level 3 support, including incident response, service requests, problem management, infrastructure improvements, and ONTAP upgrades.\nRequirements\nPreferred Technologies\nKnowledge of Trident, Trident Protect, OpenShift, OpenStack, LogicMonitor, WAN, SAN, and DR technologies.\nExperience with Windows Server, Linux administration, VMware vSphere, Cisco UCS, FlexPod, Commvault, and related infrastructure technologies.\nAbility to support cloud infrastructure, networking, virtualization, servers, and S3-compatible object storage.\nFamiliarity with AWS, Azure, or Google Cloud Platform.\nRelevant NetApp or cloud certifications are an advantage.\nStorage Expertise- Advantage\n8+ years of experience with NetApp storage administration and deployment (CDOT and 7-Mode).\nStrong experience with performance troubleshooting, firmware/OS upgrades, cluster switches, SAN fabric switches, and NetApp management tools including OnCommand Unified Manager, Performance Manager, and ActiveIQ.\nDeep understanding of CIFS, NFS, iSCSI, Fibre Channel, snapshots, controller failover, provisioning, deduplication, cloning, SnapMirror, IntelliSnap, replication, security hardening, and performance tuning.\nExperience with NetApp cloud and hybrid solutions such as Cloud Volumes ONTAP, StorageGrid, E-Series, Cloud Backup, data classification, and Amazon FSx for ONTAP.\nExperience with storage backup, disaster recovery testing, and NetApp cluster deployments.\nJob Requirements\nSoft Skills & Process Knowledge\nFluency English with excellent verbal and written communication skills.\nUnderstanding of AI and Generative AI tools for operational efficiency, troubleshooting, and documentation.\nStrong stakeholder management, customer-facing, and collaboration skills.\nAbility to lead technical activities, provide customer training, and serve as an escalation resource.\nKnowledge of ITIL processes, managed services, outsourcing, and cloud operations.\nProactive, team-oriented, and solution-focused mindset.\nThe role is based in Cork, Ireland and follows a hybrid work model. 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