{"id":1302491,"url":"https://alion.io/job/netapp-professional-services-engineer-spanish-speaker","title":"Professional Services Engineer - Spanish Speaker","company":{"id":58700,"name":"NetApp","domain":"netapp.com","url":"https://alion.io/company/netapp","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":91,"open_postings":23,"ghost_share":0,"stale_share":0.348,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cork, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":88000,"max_usd":153000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":49},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon S3","optional":false},{"name":"Linux","optional":false},{"name":"OpenShift","optional":false},{"name":"OpenStack","optional":false},{"name":"VMWare","optional":false},{"name":"Windows Server","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"GCP","optional":true},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-07-23T10:24:41Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-10-15T10:51:57Z","board_verified":true,"closed_at":null,"days_open":84,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":84},"description":"Job Summary\nNetApp is seeking a motivated Senior Professional Services Engineer to join a global 24x7 Storage Operations team supporting Platform and Managed Services customers. This role provides Level 3 support, including incident response, service requests, problem management, infrastructure improvements, and ONTAP upgrades.\nJob Requirements\nNetApp Skills - Experienced in deploying and administering NetApp storage (CDOT and 7-Mode), including troubleshooting performance issues, performing firmware/OS upgrades, Cluster Switches, SAN Fabric switches, and using management tools such as OnCommand Unified Manager, Performance Manager, and ActiveIQ. - Strong understanding of storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel). - Proficient in NetApp concepts: snapshots, controller failover, provisioning, deduplication, cloning, SnapMirror, IntelliSnap, administration, monitoring, replication, security hardening, and performance tuning. - Knowledge of NetApp cloud and hybrid solutions, including CVO, StorageGrid, E-Series, Cloud Backup, DII, Data classification, and 1st-party cloud like Amazon FSxN for ONTAP. - Cloud certifications (Hybrid Cloud Administrator, Implementation Engineer) are advantageous.\n- Experience with NetApp Cluster deployment, storage backup, and disaster-recovery testing. \nOther Key Technologies (Preferred) - Knowledge of Trident, Trident Protect, OpenShift, and OpenStack. - Understanding of monitoring platforms like Logic Monitor, WANs, SANs, and DR technologies. - Experience with Windows Server and related Microsoft technologies, including monitoring, troubleshooting, administration, and security hardening. - Understanding of compute, virtualization, and networking technologies (Flex Pod, Cisco UCS, IBM Blade Center, VMware vSphere, Commvault). - Experience with Linux system administration. - Ability to support cloud infrastructure (storage, networking, servers, VMware) and object storage APIs such as S3.\nCloud & Hyperscalers (Nice to Have) - Knowledge of GCP, Azure, or AWS. - Associate- or Professional-level cloud certifications are a plus.\n\nEducation\nProcess & Soft Skills \n- Fluency in Spanish and English is required, with strong verbal and written communication skills.\n- Basic understanding of AI and Generative AI technologies, with the ability to leverage AI-assisted tools to improve troubleshooting, documentation, operational efficiency, and customer support outcomes.\n- Serve as the lead resource for delivery teams, acting as an escalation point and tracking project status. \n- Ability to build and maintain strong relationships with internal and external stakeholders. \n- Positive, proactive, and team-oriented approach. \n- Ability to deliver customer training through ad hoc knowledge transfer or structured demonstrations. \n- Knowledge of ITIL processes (change, incident, problem, and configuration management). \n- Understanding of outsourcing/managed services and the cloud industry.\nEducation \nTypically requires a minimum of 8+ years of related experience with a bachelor’s degree or 6+ years and a master’s degree; or a PhD with relevant professional experience; or an equivalent combination of professional education/training and applicable work experience.","description_format":"text","description_chars":3251,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Natural Resources","Cloud Platforms (IaaS & PaaS)","Digital Storage"],"lifecycle":[{"event":"open","at":"2026-09-26T12:11:05Z"}],"visa":[],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.697,"p_room":0.36,"age_days":83,"expected_fill_days":54,"reasons":["conf:3","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/netapp-professional-services-engineer-spanish-speaker","json_url":"https://alion.io/job/netapp-professional-services-engineer-spanish-speaker.json","meta":{"generated_at":"2026-10-15T12:23:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19065,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58700},"rest":"https://alion.io/mcp/rest/get_company?id=58700"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnetapp-professional-services-engineer-spanish-speaker"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnetapp-professional-services-engineer-spanish-speaker"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnetapp-professional-services-engineer-spanish-speaker"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/netapp-professional-services-engineer-spanish-speaker\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnetapp-professional-services-engineer-spanish-speaker"}]}