{"id":1709959,"url":"https://alion.io/job/netapp-servicenow-developer-itsm","title":"ServiceNow Developer (ITSM)","company":{"id":58700,"name":"NetApp","domain":"netapp.com","url":"https://alion.io/company/netapp","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":91,"open_postings":28,"ghost_share":0,"stale_share":0.179,"repost_share":0,"time_to_fill_p50_days":61,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":52000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":44},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-03-20T08:50:42Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-07T00:52:40Z","board_verified":true,"closed_at":null,"days_open":200,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":199},"description":"Job Summary\nThe ServiceNow Developer is responsible for designing, building, and supporting custom applications using core ServiceNow platform capabilities. This role requires strong expertise in advanced scripting, data modeling, security, workflow automation, integrations, and modern UI development using Workspaces and UI Builder. The developer works independently on complex requirements while ensuring alignment with platform best practices and user experience standards. Strong communication, technical ownership, and architectural thinking are essential for success in this role.\nJob Requirements\nServe as a primary developer for custom applications built on the ServiceNow platform, supporting enterprise and ITBM-aligned use cases.\nDesign and implement end-to-end custom application architecture, including scoped applications, tables, relationships, data model, and configuration.\nApply advanced platform scripting (Script Includes, Business Rules, Glide APIs, asynchronous processing) to deliver scalable and high-performance solutions.\nConfigure and manage application security including roles, ACLs, data access rules, and separation of concerns following platform best practices.\nDesign and manage Flow Designer and Workflow automations to support custom application lifecycles, approvals, and process orchestration.\nBuild and maintain integrations with third-party tools and enterprise systems using REST APIs, integration spokes, and MID Server as required.\nDevelop modern user experiences using Workspaces and UI Builder, creating responsive, role-based interfaces for custom applications.\nCreate and enhance UI components such as Forms, Lists, UI Actions, UI Policies, and related platform elements to support application functionality.\nSupport Service Portal experiences for custom applications where portal-based access or legacy UI is required.\nCollaborate effectively with product owners, and cross-functional teams through design documentation, technical reviews, and solution walkthroughs.\nEducation\nMinimum of 5 years of related experience\nPrimary skillset: Custom Applications, Advanced Scripting, Flow, Integrations\nSecondary skillset: Service Portal","description_format":"text","description_chars":2178,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Natural Resources","Cloud Platforms (IaaS & PaaS)","Digital Storage"],"lifecycle":[{"event":"open","at":"2026-10-02T16:52:06Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.545,"p_room":0.28,"age_days":199,"expected_fill_days":61,"reasons":["conf:0","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-06T05:45:30Z"},"pay":null,"html_url":"https://alion.io/job/netapp-servicenow-developer-itsm","json_url":"https://alion.io/job/netapp-servicenow-developer-itsm.json","meta":{"generated_at":"2026-10-07T01:26:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2281,"day_limit":5000,"remaining_today":2719,"minute_limit":60,"resets_at":"2026-10-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58700},"rest":"https://alion.io/mcp/rest/get_company?id=58700"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnetapp-servicenow-developer-itsm"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnetapp-servicenow-developer-itsm"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnetapp-servicenow-developer-itsm"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/netapp-servicenow-developer-itsm\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnetapp-servicenow-developer-itsm"}]}