Software Engineer (C/C++ Developer)

Job Summary

As a Member of Technical Staff 2, you will resolve complex ONTAP issues. Collaborate with Support and engineering teams for root-cause analysis and product fixes.

You will:

- Investigate and resolve complex ONTAP subsystem issues.

- Perform root-cause analysis using logs, traces, packet captures, core dumps, telemetry, and debugging.

- Reproduce issues, identify defects, and develop or validate code fixes.

- Work with Support, Development, QA, and Product Management to resolve issues.

- Develop automation to speed troubleshooting and reduce repeat problems.

- Enhance product reliability, supportability, and diagnosability through reviews and best practices

Job Requirements

- Experience in storage networking is an added advantage.

- Knowledge of Google Cloud and experience with distributed cloud environments, Kubernetes, and container orchestration platforms.

- Strong understanding of operating systems, networking, and distributed systems.

- Proficiency in C/C++ and/or Python with hands-on debugging experience.

- Strong analytical and problem-solving skills for troubleshooting complex, ambiguous problems in large-scale distributed storage systems.

- Excellent collaboration and communication skills to work effectively across geographically distributed engineering teams.

- Experience developing diagnostic tools or automation for production issue analysis.

- Experience working directly with enterprise customers or customer-facing engineering teams.

Education

- Bachelor's or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical discipline.

- Equivalent industry experience will also be considered.