{"id":4340195,"url":"https://alion.io/job/netapp-technical-writer-2","title":"Technical Writer","company":{"id":58700,"name":"NetApp","domain":"netapp.com","url":"https://alion.io/company/netapp","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":90,"open_postings":34,"ghost_share":0,"stale_share":0.382,"repost_share":0.029,"time_to_fill_p50_days":52,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100300,"max":149600,"currency":"USD","period":"year","gross":null,"usd_annual":149600},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"GitHub","optional":false}],"status":"live","first_seen_at":"2026-10-26T21:45:49Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-15T18:02:38Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Job Summary\n As members of NetApp's Information Engineering organization, we transform product knowledge into trusted enterprise assets that power customer experiences, AI assistants, search systems, support workflows, and future agentic experiences. We combine exceptional technical communication, information architecture, content operations, and AI-ready knowledge design to ensure our content is accurate, discoverable, reusable, and scalable for both human and machine consumers.\nWhat You'll Do:\nCreate and maintain high-quality technical documentation and knowledge assets for complex products and solutions.\nResearch technical topics and translate complex information into clear, accurate, and reusable customer-facing content.\nPartner with engineering, product management, support, and UX teams to develop and improve technical content.\nApply content standards, structured authoring practices, metadata, and information architecture principles to improve content quality and discoverability.\nLeverage AI-enabled tools and workflows to accelerate content creation, validation, and maintenance while ensuring accuracy and quality.\nAnalyze feedback and content performance data to continuously improve documentation effectiveness and customer outcomes.\nContribute to AI-ready knowledge assets that support documentation, search, support, and emerging AI experiences.\nWhat skills you’ll need:\nAbility to organize complex technical information into clear, structured, customer-focused content.\nStrong technical writing, editing, and communication skills.\nExperience with technical publishing, content lifecycle management, and documentation best practices.\nKnowledge of structured authoring, content modeling, taxonomy, metadata, and information architecture concepts.\nExperience using modern documentation tools, including Markdown/AsciiDoc, GitHub, and related content development environments.\nAbility to evaluate information quality, including AI-generated content, for technical accuracy and relevance.\nStrong collaboration, problem-solving, and learning agility.\nEducation & Experience\nMinimum of 5 years of experience in technical writing, technical communication, knowledge management, or a related discipline.\nDegree in English, Technical Writing, Computer Science, Information Science, or a related field.\nExperience researching complex technical concepts and transforming them into clear, reusable information assets.\nExperience with AI-assisted authoring or content development workflows.\nExperience collaborating with engineering, product management, support, and other technical stakeholders.\nPreferred experience:Structured authoring environments and lightweight markup languages such as AsciiDoc or Markdown.\nSource control systems such as GitHub.\nIssue tracking and agile development tools.\nCloud, storage, networking, software, or systems administration technologies.\n\nCompensation:\nThe target salary range for this position is 100,300 - 149,600 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. 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