{"id":3901769,"url":"https://alion.io/job/netapp-technical-writer","title":"Technical Writer","company":{"id":58700,"name":"NetApp","domain":"netapp.com","url":"https://alion.io/company/netapp","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":89,"open_postings":28,"ghost_share":0,"stale_share":0.429,"repost_share":0.036,"time_to_fill_p50_days":53,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Usa, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":129200,"max":167000,"currency":"USD","period":"year","gross":null,"usd_annual":167000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"GitHub","optional":false}],"status":"live","first_seen_at":"2026-10-26T21:20:32Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-07T05:33:43Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Job Summary\nAs members of NetApp's Information Engineering organization, we transform product knowledge into trusted enterprise assets that power customer experiences, AI assistants, search systems, support workflows, and future agentic experiences. We combine exceptional technical communication, information architecture, content operations, and AI-ready knowledge design to ensure our content is accurate, discoverable, reusable, and scalable for both human and machine consumers.\nJob Requirements\n8+ years of experience in technical writing, content strategy, knowledge management, or a related discipline.\nDemonstrated success leading complex content, knowledge, or information architecture initiatives.\nExperience developing standards, improving content quality, and driving consistency across products or programs.\nDemonstrated ability to lead cross-functional initiatives and influence technical stakeholders.\nExceptional technical writing, editing, and information design skills.\nStrong project management skills with the ability to lead complex, cross-functional documentation efforts.\nExpertise in technical publishing, content lifecycle management, and documentation best practices.\nExperience with structured authoring, content strategy, information architecture, taxonomy, and metadata.\nProficiency with modern documentation toolchains, including Docs-as-Code, GitHub, Markdown/AsciiDoc, and content management systems.\nExperience creating content that is optimized for search, reuse, and AI consumption.\nStrong communication, leadership, and stakeholder management skills.\nAbility to influence strategy and drive improvements across content, tooling, and processes.\nWhat you’ll do\nCreate and maintain high-quality technical documentation for complex products and solutions.\nLead documentation initiatives from planning through publication, managing priorities, schedules, stakeholders, and deliverables.\nPartner with product teams to develop accurate, customer-focused content.\nDrive content quality, consistency, governance, and standards across documentation portfolios.\nDesign and manage structured, reusable, AI-ready content that improves discoverability, search, and knowledge reuse.\nOptimize content for both human users and AI-powered experiences, including search, retrieval, and agentic workflows.\nIdentify opportunities to improve content operations, publishing processes, and knowledge architecture.\nPreferred experience:\nAI-enabled content workflows and evaluation practices.\nLightweight markup languages like AsciiDoc or Markdown and GitHub or other source control systems\nCloud, storage, networking, or software technologies.\nEducation\nDegree in English, Technical Writing, Computer Science, Information Science, or a related field.\nCompensation:\nThe target salary range for this position is 129,200 - 167,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. 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