{"id":2798594,"url":"https://alion.io/job/netflix-launch-operations-specialist","title":"Launch Operations Specialist","company":{"id":5888,"name":"Netflix","domain":"netflix.com","url":"https://alion.io/company/netflix","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":30000,"period":"year","method":"role_country_seniority_unknown","sample_n":48},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Airtable","optional":false},{"name":"Monday.com","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-07-02T00:00:00Z","employer_posted_date":"2026-07-02","last_verified_at":"2026-10-19T00:43:09Z","board_verified":true,"closed_at":null,"days_open":109,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":109},"description":"Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.\nThe Team\nThe Launch Operations team in the Content Platform Operations & Publishing (CPOP) org houses several work streams and helps deliver quality operational work for Netflix at scale. The team at large is responsible for delivering high quality content launches on our service. This requires thorough and meticulous audits across a variety of setups.\nIf you are analytically minded, your attention to detail is unmatched, you excel at challenging the status quo and influencing change, you thrive in a global team, possess a high level of intellectual curiosity and demonstrate strong judgment in the face of ambiguity, then this role is for you.\nThe Role\nThe Launch Operations Specialist will be responsible for auditing complex tool setups involving data validation to ensure seamless title launches on Netflix. They will also be responsible for troubleshooting escalated issues in a timely manner.\nThis role is primarily tactical and does not have any direct reports.\nKey Responsibilities:\nConduct thorough audits of title setups to ensure launches are seamless\nRegularly update dashboards/task management queues to ensure that audit tasks are flowing seamlessly and on-time\nBe operational masters ensuring tasks are completed with established SLAs while maintaining high quality standards\nBecome well-versed in the Netflix tooling ecosystem in order to flag issues to be actioned on by others \nCreate, maintain and contribute to workflow documentation (e.g. specs, training documentation, tooling guides) for broader use\nAction on high volume of ad-hoc, complex or high-context tasks in a timely manner\nDevelop operational and technical expertise as it relates to title launches\nRequired Experience/Skills:\n5+ years in asset and/or project coordination\nAbility to thrive in a fast-paced environment\nExperience in fast-paced operational setup where SLA adherence is critical\nExcellent project management skills and the ability to keep multiple priorities moving at the same time\nStrong attention to detail and ability to quickly adapt to in-flight project changes and XFN stakeholder requests\nAdept in project tracking and task management systems such as Airtable and Monday.com\nAdept in effectively prioritizing high volume of concurrent tasks with expedited timelines\nAbility to grasp technical workflows quickly\nAdaptability to switch across different work streams or projects, depending on business needs\nExperience in working on global teams with diverse backgrounds and perspectives\nClear, concise, and flexible communicator\nJapanese/Korean language skills are a plus, but not required\nMust be amenable to working hybrid, 2-3 times onsite per week in our Makati office\nMust be open to a 24/7 shifting schedule (e.g., evening shift on a quarterly basis, as needed)\nInclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustmentfor a disability or any other reason during the hiring process, please send a request to your recruiting partner.\nWe are an equal-opportunity employer and celebrate diversity, recognizing that diversitybuilds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.","description_format":"text","description_chars":3800,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"Japanese","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Streaming & OTT Platforms"],"lifecycle":[{"event":"open","at":"2026-10-18T01:20:47Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.263,"p_room":0.28,"age_days":109,"expected_fill_days":38,"reasons":["conf:0","win:tail","crowd:brand"],"computed_at":"2026-10-19T01:26:55Z"},"pay":null,"html_url":"https://alion.io/job/netflix-launch-operations-specialist","json_url":"https://alion.io/job/netflix-launch-operations-specialist.json","meta":{"generated_at":"2026-10-19T01:26:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":790,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5888},"rest":"https://alion.io/mcp/rest/get_company?id=5888"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnetflix-launch-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnetflix-launch-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnetflix-launch-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/netflix-launch-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnetflix-launch-operations-specialist"}]}