{"id":159259,"url":"https://alion.io/job/netlight-junior-it-support-technician-in-house","title":"Junior IT Support Technician (in-house)","company":{"id":56534,"name":"Netlight","domain":"netlight.com","url":"https://alion.io/company/netlight","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"D","score":46,"open_postings":27,"ghost_share":0.815,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":63,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Stockholm, Sweden"],"countries":["SE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"PowerShell","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2024-03-06T15:33:52Z","employer_posted_date":"2024-03-06","last_verified_at":"2026-10-31T12:00:14Z","board_verified":true,"closed_at":null,"days_open":968,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":968},"description":"The Role\nAre you a service-minded person who enjoys building trust and relations in a fast-growing environment? Do you have a passion for people and enjoy finding solutions for problems? Come & join our Tech IT team!\nAs a member of the IT Operations Team, you will be part of a Tech organisation and together, we will continuously improve IT to the next level in our global environment. The role contains a lot of responsibilities, such as providing our colleagues with IT equipment, troubleshooting different issues, and helping them by answering their questions about IT services and processes on site. You will also be part of creating value for the whole Netlight and building the IT Services on a global level and the local office as well.\nWe have IT seated today in Stockholm, Munich, Hamburg and Oslo and you will always be supported by the rest of the team in our day-to-day work and improvements! In this role, you also have the possibility to learn and develop in different areas such as Programming, Project management etc. You have a big room to shape your own role and future!\nWho you are\nAs a person we think you are a do:er and a slick problem solver. You are not afraid of taking own initiatives and make them real. We also think that you have a big technical interest and are eager to develop those. You thrive in an environment where you can work independently and in team at the same time!\nYou are fluent and confident in spoken and written Swedish and English\nKnowledge of MacOS, Windows, iOS, Android and Office365\nExperience of Active directory and Azure\nInterest and understanding for hardware and network setups\nMeritorious with experience in PowerShell\nWhat you will do\nSupport our colleagues with IT related tasks and maintain IT environment.\nProcurement, inventory, and installation of IT equipment.\nContinuous improvement of our support level in all our offices.\nSupport, maintenance and improvement of our systems and services.\nHandle IT orders for our new and current colleagues in the offices and supplier management.\nWhat we offer\nA dynamic, supportive team of people with a high level of technical interest.\nOpportunities to participate in innovative and impactful projects, including cutting-edge technologies and AI innovation, with freedom to experiment.\nAccess to a network of knowledgable colleagues, your own dedicated mentor and personal communities for continuous professional development.\nEnjoy a flexible hybrid workspace and attractive benefits.","description_format":"text","description_chars":2489,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Swedish","level":"All levels","optional":false}]},"benefits":["Professional development"],"hiring_locations":[{"name":"Sweden","iso":"SE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Custom Software Development"],"lifecycle":[{"event":"open","at":"2024-03-06T15:33:52Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.097,"p_room":0.28,"age_days":968,"expected_fill_days":63,"reasons":["conf:1","stale_co","ghost","win:tail","crowd:junior"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/netlight-junior-it-support-technician-in-house","json_url":"https://alion.io/job/netlight-junior-it-support-technician-in-house.json","meta":{"generated_at":"2026-10-31T13:27:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20877,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":56534},"rest":"https://alion.io/mcp/rest/get_company?id=56534"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnetlight-junior-it-support-technician-in-house"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnetlight-junior-it-support-technician-in-house"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnetlight-junior-it-support-technician-in-house"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/netlight-junior-it-support-technician-in-house\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnetlight-junior-it-support-technician-in-house"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":159259}},{"tool":"search_jobs","arguments":{"company":"netlight.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":159259},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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