{"id":3393729,"url":"https://alion.io/job/netscout-receptionist","title":"Receptionist","company":{"id":58701,"name":"NETSCOUT","domain":"netscout.com","url":"https://alion.io/company/netscout","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ann Arbor, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":80000,"period":"year","method":"role_country_seniority_unknown","sample_n":11684},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T00:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-04T07:10:55Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. We are Guardians of the Connected World. We are looking for exceptional talent to join our team.\nAbout NETSCOUT\nNETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years.\nNETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters - and stay unstoppable for a world that relies on them every second.\nThe Receptionist is the first point of contact for the office and provides a welcoming, professional experience for visitors and employees. This role oversees the front desk, supports office security, manages mail and deliveries, and helps keep the kitchen, common areas, and supply rooms clean, organized, and well stocked.\nKey Responsibilities\nFront Desk and Visitor Management\nOversee the front desk and reception area, maintaining a professional appearance and a clean, well-stocked workspace.\nGreet visitors and guests, check them in through the visitor management system, and notify the appropriate employee of their arrival.\nIssue guest badges according to security procedures, and make sure badges are returned and visitors sign out before leaving.\nEnsure visitors are escorted at all times; visitors are not permitted to walk through the building unattended.\nMaintain office security by controlling access through the reception desk.\nRespond to routine inquiries, and refer non-routine, sensitive, or complex requests and complaints to the Office Manager.\nProvide front desk support to employees as needed.\nMail, Shipping, and Facilities\nReceive and distribute daily mail and deliveries, and notify the facilities contact when mail is ready for pickup.\nPartner with the logistics team to prepare outgoing packages for expedited shipping.\nSubmit facilities tickets for building issues such as broken equipment, alarms, or burned-out lights.\nKitchen and Common Areas\nMaintain the appearance of the kitchen and common areas, including coffee, kitchen, and snack supplies.\nKeep cups and related supplies stocked at the coffee and cold brew stations.\nFill coffee bean grinders and clean the beverage machine daily.\nRun and empty kitchen dishwashers throughout the day.\nMonitor snack and beverage supplies and notify the Office Manager when items need to be reordered.\nKeep office supply and storage areas neat and organized.\nAdministrative and Event Support\nReconcile the corporate card and submit expense reports monthly.\nAssist with event planning as requested, including shopping, setup, and cleanup.\nPerform other reception and administrative duties as assigned.\nQualifications\nHigh school diploma or equivalent required.\nPrevious receptionist, front desk, or administrative experience preferred.\nProfessional, friendly demeanor with strong customer service and communication skills.\nStrong organizational skills and attention to detail.\nAbility to handle confidential and sensitive information with discretion.\nComfortable using standard office technology, including email, visitor management systems, and expense reporting tools.\nWorking at NETSCOUT\nAt NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. As a global company we strive to build a workforce comprised of talented individuals with a wide range of perspectives and background. We also know that life at NETSCOUT is not just about what you will contribute, but what we will give back to you. Besides the promise of interesting work in an exciting and ever-growing industry, NETSCOUT is committed to giving you opportunities to continue to learn and grow. Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs. We offer a compensation package that includes the following benefits:\nGenerous vacation package \nEquity \nMatching 401k plan \nTuition reimbursement \nAttractive medical and dental coverage options \nDomestic partner benefits \nHealth and Dependent Care spending accounts and Health Savings Account options \nLife and Disability Benefits \nVolunteer Time Off, Matching Charitable Gifts \nNetScout Systems, Inc. is an EEO/Affirmative Action Employer.\nWe value genuine candidate experiences. The use of AI-generated responses or other external assistance during any stage of the interview process is not allowed. NETSCOUT recognizes its obligations to provide reasonable accommodations to candidates with disabilities. Candidates who require third-party assistance or other accommodations to participate in the interview process should notify the recruiting team in advance so appropriate arrangements can be made.","description_format":"text","description_chars":5216,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Generous vacation","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Network Security"],"lifecycle":[{"event":"open","at":"2026-10-28T11:31:49Z"}],"visa":[],"liveness":{"score":87,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.865,"p_room":1,"age_days":8,"expected_fill_days":25,"reasons":["conf:4","velocity","win:early"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/netscout-receptionist","json_url":"https://alion.io/job/netscout-receptionist.json","meta":{"generated_at":"2026-11-04T08:49:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13725,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58701},"rest":"https://alion.io/mcp/rest/get_company?id=58701"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnetscout-receptionist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnetscout-receptionist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnetscout-receptionist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/netscout-receptionist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnetscout-receptionist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3393729}},{"tool":"search_jobs","arguments":{"company":"netscout.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3393729},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}