{"id":3709139,"url":"https://alion.io/job/network-alliance-it-support-engineer","title":"IT Support Engineer","company":{"id":3547835,"name":"Network Alliance","domain":"network-alliance.com.my","url":"https://alion.io/company/network-alliance","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-23T23:01:08Z","employer_posted_date":null,"last_verified_at":"2026-11-04T13:15:25Z","board_verified":false,"closed_at":"2026-11-04T13:15:25Z","days_open":11,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":11},"description":"Introduction\nOur company is growing & we want to fill the following positions in our Centurion offices or customer premises in Gauteng:\n\n Junior Support Engineers\n\n Intermediate Support Engineers\n\n Senior Support Engineers\n\nThis will be full time, on site.\n\nAbout us\n\nJoin a Leading Managed Services Provider in Gauteng.\n\nAt Network Alliance, we’re transforming the landscape of Information and Communications Technology (ICT). Guided by innovation and a client-centric approach, we’re growing our team and seeking talented Junior, Intermediate, and Senior Support Engineers to deliver exceptional solutions.\n\nBecome part of a dynamic, future-focused environment where your expertise will thrive, and your contributions will make a real impact.\n\nDuties & Responsibilities (not limited to)\n\n Provide expert technical support - Dive deep into network infrastructure technologies including Microsoft operation systems, hardware, software, antivirus, and backup systems.\n\n Troubleshooting - Identify and solve internet/email connectivity challenges, with a strong focus on routing methodologies.\n\n Fault finding & Problem solving - Use your fault-finding and problem-solving skills to swiftly resolve technical issues.\n\n Effective Communication - Deliver solutions with excellent written and verbal communication skills in both English and Afrikaans, ensuring seamless client interactions.\n\n Demonstrate a customer-centric approach, delivering exceptional written and verbal communication.\n\nRequirements, Qualifications, Experience\n\n National Matric Certificate (completed)\n\n Comptia A+ or N+ certification (international) is essential\n\n Proficiency in network infrastructure technologies, encompassing Microsoft operating systems, hardware, software, antivirus, and backup technologies\n\n Proficiency in internet and email connectivity methodologies, including routing\n\n Strong technical aptitude with exceptional fault-finding and problem-solving skills\n\n Fluency in both English and Afrikaans, facilitating effective communication\n\n Customer-centric approach with exemplary written and verbal communication abilities\n\n South African citizenship with a valid Identification Document\n\n Possession of a valid Driver’s License and access to own vehicle is essential\n\n Residency in Pretoria, Johannesburg, or surrounding areas\n\n Demonstrated commitment, professionalism, reliability, and ethical conduct\n\nAdditional Qualification Requirements & Experience:\n\n Microsoft 365 Certified: Modern Desktop Administrator Associate\n\n Microsoft 365 Certified: Enterprise Administrator Expert\n\n 1+ years of extensive experience in desktop, cloud, and network infrastructure support\n\n Familiarity with VOIP systems is preferred\n\n Prior experience in Network Support is beneficial\n\n Previous exposure to Cybersecurity practices is advantageous\n\nPackage & Remuneration\n\n Market related salary\n\n Medical aid contribution\n\n Performance-related incentive bonus\n\n Further study subsidy\n\n Professional work environment conducive to growth and collaboration\n\n Provision of company uniform\n\n Provision of company notebook and accessories\n\nAdditional Information\n\n Only applications submitted on PNet will be considered, please do not contact us directly.\n\n Due to the large volumes of applications received, we will only respond to applications that meet the above-mentioned requirements and are shortlisted. If you do not receive feedback after 14-days, please deem your application as unsuccessful.\n\n CV's will be kept for future opportunities.","description_format":"text","description_chars":3518,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-03T21:57:15Z"},{"event":"close","at":"2026-11-04T13:15:25Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/network-alliance-it-support-engineer","json_url":"https://alion.io/job/network-alliance-it-support-engineer.json","meta":{"generated_at":"2026-11-07T06:31:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":400,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3547835},"rest":"https://alion.io/mcp/rest/get_company?id=3547835"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnetwork-alliance-it-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnetwork-alliance-it-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnetwork-alliance-it-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/network-alliance-it-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnetwork-alliance-it-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3709139}},{"tool":"search_jobs","arguments":{"company":"network-alliance.com.my","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3709139},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}