{"id":3160164,"url":"https://alion.io/job/network-finance-it-support-technician","title":"IT Support Technician","company":{"id":3827505,"name":"Network Finance","domain":"networkfinanceinternational.com","url":"https://alion.io/company/network-finance","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":"jobmail.co.za","ats_vendor":null,"truth_index":{"grade":"C","score":58,"open_postings":569,"ghost_share":0.587,"stale_share":0,"repost_share":0.752,"time_to_fill_p50_days":7,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17500,"max_usd":37000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":10},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-23T15:50:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-23T15:50:00Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Key Responsibilities\nInstall, configure, maintain, and support specialized hardware and software systems.\nDiagnose, troubleshoot, and repair advanced printers and equipment used in secure identity document production.\nMonitor system performance and proactively resolve technical issues to maximize system availability and uptime.\nProvide hands-on technical support, guidance, and user training to local teams and stakeholders.\nCollaborate with central IT teams to deploy software updates, security patches, and system enhancements.\nMaintain accurate technical documentation, including system configurations, incident reports, and resolution logs.\nEnsure compliance with security protocols and operational standards.\nRequirements\nMinimum 3 years' experience in an IT Support, IT Technician, or related technical role.\nStrong knowledge of hardware troubleshooting and maintenance, including PCs, servers, and peripheral devices.\nProven experience diagnosing and repairing printers, with exposure to specialized or industrial printers being advantageous.\nProficiency in software installation, configuration, troubleshooting, and operating system support across Windows and/or Linux environments.\nSolid understanding of networking fundamentals, including TCP/IP, VPNs, firewalls, and system security principles.\nExcellent analytical and problem-solving abilities with strong attention to detail.\nAbility to work independently and effectively manage technical challenges in a remote or decentralized environment.\nStrong communication and interpersonal skills with fluency in English.\nFlexibility and willingness to relocate to Lesotho and adapt to a multicultural working environment.\nPreferred Qualifications\nExperience supporting government, security, identity management, or mission-critical information systems.\nRelevant IT certifications such as:CompTIA A+\nCompTIA Network+\nMicrosoft Certified: Modern Desktop Administrator\nOther related technical certifications\n\nPrevious experience working on international projects or within developing-country environments.\nWhat's on Offer\nCompetitive salary packageRelocation assistance to Lesotho\nHousing and transportation support\nExposure to advanced technologies and specialized systems\nOpportunity to contribute to a meaningful, high-impact national project\nProfessional growth within a collaborative and innovative environment\nReady for Your Next Challenge?\nIf you're a proactive IT professional with a passion for solving complex technical challenges and supporting critical systems, we'd love to hear from you. Join a project where your expertise will make a real difference while gaining valuable international experience in Lesotho.Apply now!\nFor more IT jobs, please visit www.networkrecruitmentinternational.com/\nI also specialise in recruiting in the following:\nSoftware Development\nData Engineer\nData Analyst\nInfrastructure\nArchitecture\n... and more!\nIf you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.\nFor more information contact: \nSfundo Shoba\nRecruitment Consultant\nhttps://www.linkedin.com/in/sfundo-shoba-500ab4202/","description_format":"text","description_chars":3206,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Relocation assistance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Recruiting & Staffing","Executive Search"],"lifecycle":[{"event":"open","at":"2026-10-23T15:50:00Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":7,"reasons":["seen:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/network-finance-it-support-technician","json_url":"https://alion.io/job/network-finance-it-support-technician.json","meta":{"generated_at":"2026-10-24T19:23:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":3560,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3827505},"rest":"https://alion.io/mcp/rest/get_company?id=3827505"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnetwork-finance-it-support-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnetwork-finance-it-support-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnetwork-finance-it-support-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/network-finance-it-support-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnetwork-finance-it-support-technician"}]}