{"id":3301170,"url":"https://alion.io/job/network-finance-junior-field-technician","title":"Junior Field Technician","company":{"id":3827505,"name":"Network Finance","domain":"networkfinanceinternational.com","url":"https://alion.io/company/network-finance","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":"jobmail.co.za","ats_vendor":null,"truth_index":{"grade":"C","score":58,"open_postings":580,"ghost_share":0.593,"stale_share":0,"repost_share":0.755,"time_to_fill_p50_days":7,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Durban, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":23000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":23},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T23:45:12Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-26T23:45:12Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Key Responsibilities\nProvide first-line technical support for hardware, software, printers, scanners, and related peripherals.\nLog, update, and resolve support tickets while maintaining accurate records of work completed.\nTroubleshoot operating system, device, connectivity, and application-related issues.\nAssist with equipment setup, deployments, installations, and user onboarding.\nPerform basic network and wireless connectivity checks and escalate complex issues when required.\nConduct preventative maintenance and scheduled site visits.\nMaintain accurate IT asset records, including equipment allocation and serial numbers.\nSupport store upgrades, equipment refresh projects, and technology rollouts.\nEscalate unresolved, critical, or security-related incidents to senior support personnel.\nDeliver excellent customer service and provide users with technical guidance and support.\nMinimum Requirements\nMatric (Grade 12) or equivalent.\nRelevant IT qualification, certificate, or diploma advantageous.\n0-2 years' experience in IT support, helpdesk, or technical support.\nBasic knowledge of computer hardware, operating systems, networking, and peripherals.\nStrong troubleshooting and problem-solving skills.\nGood communication and interpersonal skills.\nAbility to follow procedures and document work accurately.\nValid driver's license and willingness to travel throughout KwaZulu-Natal.\nKey Competencies\nCustomer service orientation\nAttention to detail\nTime management and organisation\nTechnical troubleshooting\nCommunication skills\nReliability and accountability\nAbility to learn and adapt quickly\nTeamwork and collaboration\nWhat Success Looks Like\nPrompt response and resolution of support requests.\nAccurate and complete ticket documentation.\nSuccessful completion of site visits, installations, and preventative maintenance activities.\nStrong user satisfaction and professional service delivery.\nContinuous growth in technical skills and ability to independently resolve routine IT issues.\nThis role offers excellent exposure to a dynamic, multi-site IT environment and provides valuable opportunities for professional growth and technical development.Apply now!\nFor more IT jobs, please visit www.networkrecruitmentinternational.com/\nI also specialise in recruiting in the following:\nSoftware Development\nData Engineer\nData Analyst\nInfrastructure\nArchitecture\n... and more!\nIf you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.\nFor more information contact: \nSfundo Shoba\nRecruitment Consultant \nhttps://www.linkedin.com/in/sfundo-shoba-500ab4202/?isSelfProfile=true","description_format":"text","description_chars":2706,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing","Executive Search"],"lifecycle":[{"event":"open","at":"2026-10-26T23:45:12Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.621,"p_room":1,"age_days":1,"expected_fill_days":7,"reasons":["seen:1","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/network-finance-junior-field-technician","json_url":"https://alion.io/job/network-finance-junior-field-technician.json","meta":{"generated_at":"2026-10-28T17:04:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23181,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3827505},"rest":"https://alion.io/mcp/rest/get_company?id=3827505"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnetwork-finance-junior-field-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnetwork-finance-junior-field-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnetwork-finance-junior-field-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/network-finance-junior-field-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnetwork-finance-junior-field-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3301170}},{"tool":"search_jobs","arguments":{"company":"networkfinanceinternational.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3301170},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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