{"id":2231696,"url":"https://alion.io/job/network-finance-senior-account-manager","title":"Senior Account Manager","company":{"id":3827505,"name":"Network Finance","domain":"networkfinanceinternational.com","url":"https://alion.io/company/network-finance","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":"jobmail.co.za","ats_vendor":null,"truth_index":{"grade":"C","score":58,"open_postings":565,"ghost_share":0.588,"stale_share":0,"repost_share":0.752,"time_to_fill_p50_days":7,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":72000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":19},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"LinkedIn","optional":false}],"status":"live","first_seen_at":"2026-10-10T20:29:49Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-14T16:59:26Z","board_verified":false,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":10},"description":"Our client is an established technology services business delivering managed IT solutions, cloud services, cybersecurity, infrastructure, networking, and digital transformation solutions to a diverse customer base. They are seeking an experienced Senior Account Manager to take ownership of key client relationships and drive long-term partnership growth. \nIn this role, you will be responsible for understanding your clients' business objectives, identifying opportunities to enhance their technology environments, and ensuring the successful delivery of solutions through collaboration with internal technical and operational teams. You will serve as a strategic advisor while maintaining accountability for the overall health and growth of your accounts. \nKey Responsibilities\nDevelop and maintain strong relationships with key stakeholders and decision-makers.\nAct as a trusted advisor, aligning technology solutions with client business objectives.\nIdentify opportunities to expand existing accounts and generate new revenue streams.\nManage quotations, proposals, renewals, and commercial discussions.\nMaintain an active sales pipeline and drive opportunities through the sales cycle.\nConduct regular client reviews, service meetings, and strategic planning sessions.\nCollaborate with technical, operations, procurement, and project teams to deliver successful outcomes.\nMonitor service performance, SLA adherence, and client satisfaction levels.\nManage client expectations and assist with escalations when required.\nKeep clients informed of technology trends, security developments, and service enhancements.\nEnsure CRM and opportunity records are maintained accurately.\nDrive account retention, growth, and customer success initiatives.\nJob Experience and Skills Required\n8+ years of experience in Account Management, Client Relationship Management, or a similar client-facing role within the ICT sector.\nProven experience within Managed Services, IT Services, Systems Integration, or technology solutions environments.\nStrong track record of managing strategic and enterprise-level client accounts.\nExperience identifying, developing, and closing opportunities within existing accounts.\nStrong commercial acumen and solution-selling capabilities.\nAbility to engage confidently with executives, business leaders, and technical stakeholders.\nGood understanding of Managed Services, Cloud Solutions, Microsoft 365, Infrastructure, Networking, Cybersecurity, Connectivity, Backup & Disaster Recovery, and SaaS solutions.\nExperience with CRM, PSA, or ITSM platforms.\nExcellent communication, presentation, negotiation, and stakeholder management skills.\nStrong organisational skills with the ability to manage multiple accounts and priorities simultaneously.\nRelevant IT, cloud, networking, cybersecurity, or ITIL certifications will be advantageous.\nApply now!For more exciting IT vacancies, please visit: www.networkrecruitmentinternational.com\nI also specialise in recruiting in the following:\nSoftware Developers\nData Analysts\nData Science\nIT Infrastructure \nTest Analyst\nIf you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.For more information, contact:\nMfundo Mthembu\nRecruitment Consultant\nConnect with me on LinkedIn! www.linkedin.com/in/mfundo-mthembu-614413200","description_format":"text","description_chars":3405,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security","Recruiting & Staffing","Executive Search"],"lifecycle":[{"event":"open","at":"2026-10-10T20:29:49Z"},{"event":"close","at":"2026-10-11T09:21:43Z"},{"event":"reopen","at":"2026-10-12T20:10:34Z"},{"event":"close","at":"2026-10-13T05:20:30Z"},{"event":"reopen","at":"2026-10-14T16:59:26Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.373,"p_room":0.55,"age_days":10,"expected_fill_days":7,"reasons":["seen:6","repost:2","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/network-finance-senior-account-manager","json_url":"https://alion.io/job/network-finance-senior-account-manager.json","meta":{"generated_at":"2026-10-21T17:26:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24648,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3827505},"rest":"https://alion.io/mcp/rest/get_company?id=3827505"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnetwork-finance-senior-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnetwork-finance-senior-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnetwork-finance-senior-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/network-finance-senior-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnetwork-finance-senior-account-manager"}]}