{"id":3925143,"url":"https://alion.io/job/network-people-services-technologies-java-application-production-support-engineer","title":"Java Application Production Support Engineer","company":{"id":4524212,"name":"Network People Services Technologies","domain":"npstx.com","url":"https://alion.io/company/network-people-services-technologies","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache Tomcat","optional":false},{"name":"Bash","optional":false},{"name":"Grafana","optional":false},{"name":"ISO 27001","optional":false},{"name":"ITSM","optional":false},{"name":"Java","optional":false},{"name":"Linux","optional":false},{"name":"Nagios","optional":false},{"name":"Nginx","optional":false},{"name":"Node JS","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"ServiceNow","optional":false},{"name":"Unix","optional":false},{"name":"Zabbix","optional":false},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-11-07T18:35:30Z","employer_posted_date":null,"last_verified_at":"2026-11-07T18:35:30Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"What will you do:\n\nThe ideal candidate will have in-depth experience in troubleshooting Java-based applications, with a working knowledge of Node.js (preferred). The role requires the ability to run .JAR files, analyze logs, debug errors, and implement quick and effective resolutions. Candidates must also have scripting expertise and familiarity with modern monitoring tools.\n\nJob Responsibilities:\nLead and manage L2/L3 application support operations for Java and Node.js applications.\nTroubleshoot and resolve issues in live environments, ensuring minimal downtime.\nExecute and monitor .JAR files, identify runtime errors, and perform root cause analysis.\nAnalyze applications, servers, and system logs to detect and address anomalies.\nWrite scripts (Shell, Bash) to automate repetitive tasks and log parsing.\nMonitor application performance and health using tools such as Zabbix, Grafana, Prometheus, and Nagios.\nCoordinate with development and infrastructure teams for fix implementation and testing.\nDocument known errors, troubleshooting steps, and solutions in knowledge base.\nTrain and guide junior team members in application support practices.\nParticipate in deployments, validations, and provide post-deployment support.\nMaintain SOPs, runbooks, and knowledge base for all supported applications.\nEnsure compliance with internal audit, IT security policies, and external standards like ISO 27001.\n\nWhat are we looking for:\nStrong experience supporting Java-based applications and Node.js runtimes (preferred).\nAbility to run and debug .JAR files, trace logs, and resolve errors efficiently.\nHands-on knowledge of middleware technologies such as Apache Tomcat, NGINX, or WebLogic.\nProficient in log analysis and performance tuning of applications.\nScripting experience with Shell, Bash, or Python.\nExpertise with monitoring tools: Zabbix, Grafana, Prometheus, Nagios.\nProficient with ticketing and ITSM tools like ServiceNow, JIRA, Freshservice.\nStrong understanding of Linux/Unix systems and command-line troubleshooting.\nSecurity awareness: understanding of patch management, encryption, firewalls, and access controls.\nExcellent problem-solving and effective communication with technical and non-technical stakeholders.\nBachelor's degree in 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