{"id":4342221,"url":"https://alion.io/job/network-recruitment-business-analyst-2","title":"Business Analyst","company":{"id":4496313,"name":"Network Recruitment","domain":"networkrecruitmentinternational.com","url":"https://alion.io/company/network-recruitment","size_band":"11-50","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":{"grade":"A","score":100,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Stellenbosch, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"Google Workspace","optional":false},{"name":"Jira","optional":false},{"name":"Miro","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-06T09:01:04Z","employer_posted_date":null,"last_verified_at":"2026-11-06T09:01:04Z","board_verified":false,"closed_at":null,"days_open":9,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":9},"description":"Reference: NFP016979-ZG-2\n\nA leading African FinTech and lending business is looking for a Business Analyst to join its Client Growth Product Team. Operating across multiple African markets, the organisation combines technology, data, and customer insights to deliver innovative lending solutions while driving financial inclusion.\n\nThis is an exciting opportunity to work in a fast-paced, product-led environment where you'll partner with Product, Sales, Marketing, Customer Experience, Technology, Credit, and Data teams to build digital solutions that improve customer acquisition, engagement, conversion, and retention.\nDuties & Responsibilities\nWe're looking for a commercially minded Business Analyst who enjoys understanding customer behaviour, identifying growth opportunities, and translating business needs into innovative digital solutions. If you're passionate about creating exceptional customer journeys and using data to influence product decisions, this role is for you.\n\nKey Responsibilities:\n\nGather and analyse business requirements to support customer acquisition, engagement, conversion, and retention initiatives.\n\nPartner closely with Product Owners, Sales, Marketing, and Client Growth teams to design and enhance customer-focused digital products and journeys.\n\nAnalyse customer behaviour, business processes, and operational data to identify opportunities for growth, optimisation, and improved user experience.\n\nTranslate commercial and customer requirements into clear user stories, functional specifications, process maps, and acceptance criteria.\n\nCollaborate with technical teams throughout the Agile development lifecycle to ensure successful solution delivery.\n\nSupport A/B testing, product experimentation, and continuous optimisation initiatives using customer and performance data.\n\nAssist with solution testing, User Acceptance Testing (UAT), and implementation to ensure business objectives are achieved.\n\nMonitor product performance and recommend enhancements that improve customer satisfaction, conversion rates, and operational efficiency.\n\nMaintain accurate product documentation and facilitate communication between business and technical stakeholders.\n\nJob Experience and Skills Required:\nEducation:\n\nBachelor's Degree in Business, Marketing, Commerce, Mathematics, Statistics, Computer Science, Engineering, or a related field.\n\nExperience:\n\n2–6 years' experience in Business Analysis, Product Analysis, Functional Consulting, Digital Product, or Systems Analysis.\n\nExperience within FinTech, Financial Services, Banking, Digital Products, E-commerce, SaaS, or technology-driven businesses.\n\nExposure to customer acquisition, digital marketing, CRM, client growth, customer experience, or product optimisation initiatives.\n\nExperience gathering and documenting business requirements and working with cross-functional stakeholders.\n\nExperience working within Agile environments alongside Product Owners and development teams.\n\nExposure to product experimentation, customer journey optimisation, or data-driven product enhancements would be highly advantageous.\n\nSkills:\n\nStrong business analysis and requirements elicitation skills.\n\nCommercial mindset with an understanding of customer acquisition, customer journeys, and client growth strategies.\n\nAbility to interpret customer and business data to identify trends and opportunities.\n\nSQL experience for data extraction and analysis.\n\nStrong understanding of Agile methodologies, user stories, backlog refinement, and sprint planning.\n\nExperience using Jira, Confluence, Miro, Google Workspace, or similar collaboration tools.\n\nExcellent stakeholder management and communication skills across commercial and technical teams.\n\nStrong analytical thinking with exceptional attention to detail.\n\nAbility to balance customer needs, commercial objectives, and technical feasibility.\n\nSelf-motivated, adaptable, and passionate about delivering products that create measurable business impact.\n\nApply now!\n\nFor more exciting Actuarial and Analytics vacancies, please visit: https://www.networkrecruitmentinternational.com/finance-jobs\n\nI also specialise in recruiting in the following:\n\nActuarial\n\nData Analytics\n\nQuantitative Specialists\n\nProduct Development\n\nPricing\n\nValuations\n\nMarket Risk\n\nCredit Risk\n\nIf you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.\n\nFor more information, contact:\nZahrah Gani\nSpecialist Recruitment Consultant\nConnect with me on LinkedIn: https://www.linkedin.com/in/zahrah-gani-23b887221/\nPackage & Remuneration\nAnnually","description_format":"text","description_chars":4670,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Goods"],"lifecycle":[{"event":"open","at":"2026-11-15T18:58:15Z"}],"visa":[],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.465,"p_room":0.9,"age_days":9,"expected_fill_days":22,"reasons":["seen:9","agency","win:mid","comp:brand"],"computed_at":"2026-11-15T23:36:04Z"},"pay":null,"html_url":"https://alion.io/job/network-recruitment-business-analyst-2","json_url":"https://alion.io/job/network-recruitment-business-analyst-2.json","meta":{"generated_at":"2026-11-15T23:36:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20586,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4496313},"rest":"https://alion.io/mcp/rest/get_company?id=4496313"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnetwork-recruitment-business-analyst-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnetwork-recruitment-business-analyst-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnetwork-recruitment-business-analyst-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/network-recruitment-business-analyst-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnetwork-recruitment-business-analyst-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4342221}},{"tool":"search_jobs","arguments":{"company":"networkrecruitmentinternational.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4342221},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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