{"id":862518,"url":"https://alion.io/job/neu-general-manager-cruise","title":"General Manager, Cruise","company":{"id":679037,"name":"NEU","domain":"neu.ai","url":"https://alion.io/company/neu-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":7,"ghost_share":0,"stale_share":0.286,"repost_share":0,"time_to_fill_p50_days":80,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":104000,"max_usd":195000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4830},"experience_years_min":8,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2025-11-20T17:19:54Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-11-02T20:57:18Z","board_verified":false,"closed_at":"2026-11-02T20:57:18Z","days_open":347,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":346},"description":"About Fora\nFora is the modern travel agency, empowering the next generation of entrepreneurs to build thriving travel advisory businesses. We're modernizing the $100B+ travel industry with AI woven through every part of the advisor's workflow, plus global supplier relationships, personalized training, and a vibrant community, all in one place. That's what lets advisors build businesses that scale, while their taste and service create trips no algorithm alone could plan. At the heart of it all is our mission: to help the next generation of travel entrepreneurs turn their love for travel into a fulfilling career, whether full-time or part-time.\nThe same idea shapes how we work. We're mission-driven and obsessed with our customers, and we believe humans and AI are both essential: the best work here comes from people and technology at their best, together.\nFounded in 2021, Fora has grown to a team of 200+ full-time employees based in downtown New York City. In 2026, we closed a $60 million Series D led by Forerunner and Tactile Ventures, with continued backing from Thrive Capital, Insight Partners, and Heartcore Capital. We've been named a LinkedIn Top Startup (2024), one of Fast Company's Most Innovative Companies (2023 and 2025), and one of TIME's 100 Most Influential Companies (2026).\nCome build something that hasn't existed before.\nAbout The Role\nFora is seeking a seasoned, strategic, and commercially-minded General Manager to lead and scale our rapidly growing Cruise business. Cruise represents one of the most exciting and high-growth verticals at Fora. This leader will own the Cruise P&L, drive advisor success, deepen supplier partnerships, and lead both near-term operations and long-term growth strategy.\nReporting to the CEO and managing a small team, this role combines commercial leadership, operational rigor, and strategic thinking. You'll partner cross-functionally with teams across product, tech, marketing, and advisor experience to elevate Fora as the leading platform for cruise advisors-and ultimately travelers.\nKey Responsibilities\nAct as the General Manager of Cruise, owning revenue, margin, and full P&L accountability\nBuild and execute the long-term strategy to position Fora as the leading modern cruise platform\nLead the day-to-day Cruise operation, ensuring systems, support, and processes run smoothly and scale effectively\nManage and develop a growing Cruise team \nDeepen supplier relationships to unlock strategic benefits: preferred commission tiers, co-op marketing programs, group rates, and exclusive offers\nDrive advisor engagement through high-impact training, support, FAM programs, and performance tracking\nPartner closely with cross-functional teams (Product, Tech, Marketing, Advisor Experience) to launch new programs, tools, and campaigns\nLeverage data to track KPIs, identify opportunities, and optimize business decisions\nLead seasonal initiatives like Wave Season with clear planning, supplier coordination, and execution\nRequirements\n8-12+ years of experience with proven commercial ownership (GM, Category Head, P&L leadership roles)\nTrack record of scaling a business or business line, with clear revenue and margin impact\nDeep understanding of the cruise or broader travel industry, including supplier dynamics, commission structures, and advisor ecosystems\nStrong leadership experience; has directly managed teams and built org structures\nDemonstrated ability to lead cross-functional initiatives involving product, operations, marketing, and tech\nHighly data-fluent: comfortable analyzing performance metrics and making insight-driven decisions\nStrong relationship-building skills; able to credibly represent Fora to suppliers and advisors\nBased in or willing to relocate to NYC\nAuthorized to work in the U.S.\nStrongly Preferred\nExperience in startup or high-growth environments\nExposure to advisor community-building or ambassador programs\nFamiliarity with travel tech platforms, CRM tools, or digital booking systems\nOur Values\nWe’re forging our own path\nFora has always been about driving change within the industry. We’re not interested in maintaining the status quo. \nWe’re stronger together\nCommunity is our cornerstone and collective power is our strength. We believe we can all go further when we operate together, using our combined leverage to unlock better opportunities and outcomes for our advisors, partners, and travelers.\nWe believe in technology\nWe believe technology is an answer to some of the most fundamental challenges the travel industry faces. We believe advancements in AI, bold investments in our platforms, and a world-class data infrastructure will transform the work of our advisors and our partners, while creating better travel experiences for travelers.\nWe’re here to serve\nWe operate in service of our community and believe that when they’re empowered to focus on what they do best, we all win. It’s why we relentlessly advocate for our advisors and prioritize their best interest every step of the way.\nWe mean business\nFora is equal parts fun, meaningful work and serious travel business. We’re unlocking opportunities for thousands of travel entrepreneurs, delivering a stream of high-quality guests at scale for our partners, and providing a superior travel experience for our travelers. It’s a better equation for the future of our industry.\n--\nWORK AUTHORIZATION\nAuthorization to work in the United States is required for full-time roles based in our New York City office. Fora is unable to sponsor or assist with U.S. work authorization. Roles based outside of the United States are not subject to this requirement.\nEQUAL OPPORTUNITY\nFora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. 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