{"id":118496,"url":"https://alion.io/job/neuraflash-ai-strategy-transformation-architect","title":"AI Strategy & Transformation Architect","company":{"id":46167,"name":"NeuraFlash","domain":"neuraflash.com","url":"https://alion.io/company/neuraflash","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":91,"open_postings":41,"ghost_share":0,"stale_share":0.171,"repost_share":0,"time_to_fill_p50_days":66,"computed_at":"2026-10-29T05:49:05Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":"staff","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":95000,"max_usd":194000,"period":"year","method":"role_seniority_country_cell","sample_n":26},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"LLM","optional":false},{"name":"OpenAI","optional":false}],"status":"live","first_seen_at":"2026-08-21T19:51:29Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-29T15:14:20Z","board_verified":true,"closed_at":null,"days_open":68,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":68},"description":"Why NeuraFlash, Part of Accenture:\nAt NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.\nWe are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.\nBe part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.\nThe AI Strategy & Transformation Architect is a senior advisory role within NeuraFlash’s Agentic practice. The core focus is guiding clients through AI transformation, moving beyond high-level strategy to implementation by turning ambiguous business problems into working software and structured roadmaps.\nThe work is at the intersection of AI strategy and delivery. Our clients are trying to figure out where AI belongs in their business, what it takes to get there, and how to make change stick. Your job is to guide them through that, not with a slide deck and a handoff, but with a structured, repeatable approach that turns ambiguity into a roadmap and a roadmap into working software.\nThe right person for this role is equally comfortable in a C-suite strategy session and a backlog grooming meeting. They understand Agentforce and Einstein at a level of depth that earns technical credibility, and they've seen enough AI deployments - successful ones and ones that struggled - to advise clients honestly.\nWhat You'll Do\nLead Client Advisory Engagements\nServe as a trusted advisor across paid advisory engagements - sometimes as the primary client lead, sometimes co-leading alongside an account or delivery partner\nFacilitate working sessions and interviews with executive and cross-functional stakeholders to surface business priorities, pain points, and transformation ambitions\nShape ambiguous problems into structured problem statements with clear scope and defined success criteria\nProduce strategy-grade artifacts: capability models, AI use case portfolios, prioritized roadmaps, operating model designs, and governance frameworks\nDesign AI-Infused Business Processes\nLead end-to-end business process analysis and redesign with AI as a core design input - not a bolt-on\nIdentify where agentic AI, automation, and human-in-the-lead models create the most durable business value\nMap current-state workflows to future-state operating models, surfacing gaps in data readiness, governance, and organizational capability\nTranslate process and capability findings into AI use cases scoped for delivery - with clear owners, dependencies, and success metrics\nBridge Strategy to Delivery\nStay connected to the delivery team through build helping to translate strategic intent into user stories, agent design patterns, and acceptance criteria\nServe as the connective tissue between business architecture and technical architecture on the Salesforce platform\nPartner with Solution and Technical Architects to pressure-test what's been designed before it gets built\nOwn the handoff from advisory to implementation in a way that doesn't lose the 'why' behind every decision\nBuild the Practice\nContribute reusable IP: frameworks, playbooks, assessment tools, discovery accelerators - that the broader practice can use\nBring a point of view on where agentic AI is headed and help NeuraFlash stay ahead of it\nSupport proposal development and SOW scoping for advisory engagements where your domain expertise is needed\nWhat You Bring\nExperience\n10+ years in management consulting, enterprise strategy, or digital transformation \n3+ years leading Salesforce-based engagements at a delivery or architecture level (not just recommending it from the outside or from a presales perspective)\nHands-on experience designing and operationalizing agentic AI use cases - you've built the business case and watched it get built\nTrack record of leading executive-level workshops and strategic decision sessions, not just presenting in them\nExperience designing future-state operating models, not just documenting current-state processes\nPlatform & Technical Depth\nStrong functional and conceptual understanding of the Salesforce platform - Agentforce, Service Cloud, Sales Cloud, Field Service, Data Cloud, Einstein - deep enough to speak credibly with solution architects and challenge design decisions, without needing to be a developer or hands-on configurator\nFamiliarity with how agentic AI constructs (actions, topics, instructions, grounding) map to real business use cases\nWorking knowledge of AI/LLM ecosystems (Salesforce Agentforce, OpenAI, AWS, Azure) and how they apply to enterprise transformation\nUnderstanding of data readiness, integration architecture, and governance requirements for AI deployment - you know what makes or breaks an AI rollout\nCraft & Communication\nStrong facilitation skills - you can run a room with 12 executives and come out with clarity, not just notes\nAbility to synthesize complex, ambiguous inputs into crisp, actionable frameworks and narratives\nExcellent written output - your decks, SOWs, and strategy docs are polished, precise, and scope-protective\nComfortable with ambiguity at the front of an engagement; disciplined enough to drive toward structure by the end\nNice to Have\nExperience with contact center technology and operations (Amazon Connect, NICE, Genesys, or similar)\nSalesforce certifications: AI Specialist, Admin, Service Cloud Consultant, Strategy Designer, or equivalent\nBackground in Design Thinking, human-centered design, or service design methodologies\nExperience in regulated industries where AI governance, risk, and compliance add real complexity\nWhat’s it like to be a part of NeuraFlash, Part of Accenture?\nRemote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.\nTravel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.\nFlexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done\nCollaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.\nCelebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. 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