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Middle · 3+ years exp
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NeuraFlash is a leading artificial intelligence, contact center, and enterprise workflow consulting partner headquartered in Boston, Massachusetts. Founded in 2016 by T. Brett Chisholm, Jim Hunt, and Dennis Thomas, the firm was built by contact center and AI veterans to help enterprises modernize customer experience (CX) and employee workflows.

Why NeuraFlash, Part of Accenture:

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

You will:

  • Work with our customers to collect and define requirements, propose & deliver solutions
  • Build, and often architect, best-in-class implementations of Ironclad
  • Configure Ironclad Solutions using tools available on the platform (e.g., Templates, Launch Forms, Workflows, Playbooks, Properties, and Platform setup)
  • Ability to quickly acquire new technical expertise and understanding of the latest Ironclad features and major launches 
  • Advise our customers of solution tradeoffs to assist in the cost/benefit analysis, taking into account business process, architecture, and IT operating model
  • Acquire and maintain all applicable Ironclad Certifications  
  • Be a NeuraFlash evangelist in the Ironclad Community, and help us cultivate a company culture of success (company and personal) and fun

REQUIREMENTS

  • 3+ years of experience working on project and consulting teams
  • 1+ years of implementation experience of Ironclad or DocuSign CLM
  • Prior experience as a Consultant with Ironclad or DocuSign CLM
  • 2+ years of experience selling and delivering business solutions on the Ironclad or DocuSign platforms; demonstrated ability to speak to the delivery approach(es) and considerations for different sizes and scales of projects and clients across Salesforce clouds
  • 1+ DocuSign and/or Ironclad certifications
  • Experience in all phases of services delivery, software development, and testing life cycles
  • Expert at project delivery, including all aspects of program management and the SDLC
  • Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies
  • Experience with building out project and program teams and organizing programs for success
  • Experienced management with a strong history of mentoring others
  • Background or relevant education in Operations, Legal, and Contract Management

PREFERRED SKILLS

  • Outstanding verbal and written communication skills to audiences of all levels including client-facing skills
  • Passion for building software solutions with state-of-the-art technology
  • Eager to embrace challenging situations and enjoys solving complex problems
  • Excellent mentoring and leadership skills
  • Proven ability to work cross-functionally

What’s it like to be a part of NeuraFlash, Part of Accenture?

  • Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
  • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
  • Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
  • Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
  • Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.
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