{"id":118524,"url":"https://alion.io/job/neuraflash-salesforce-experience-architect-ai-and-agentforce-solution-architect","title":"Salesforce Experience Architect, AI and Agentforce (Solution Architect)","company":{"id":46167,"name":"NeuraFlash","domain":"neuraflash.com","url":"https://alion.io/company/neuraflash","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":39,"ghost_share":0,"stale_share":0.282,"repost_share":0,"time_to_fill_p50_days":64,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Colombia"],"countries":["CO"],"hiring_countries":["CO"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":82000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":545},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"AI Agents","optional":false},{"name":"AWS","optional":false}],"status":"live","first_seen_at":"2026-02-24T17:36:21Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-11-03T06:26:27Z","board_verified":true,"closed_at":null,"days_open":251,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":251},"description":"Why NeuraFlash, Part of Accenture:\nAt NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.\nWe are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.\nBe part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.\nAs an Experience Architect, AI & Agentforce, you will be responsible for driving the solution for and building Agentforce-powered experiences for users to deliver impactful business value to our clients. You'll work with our talented AI team to make significant contributions to our success and delight customers. This position is focused on experience design, solution design, architecture, and execution for GenAI technologies.\nYou will have the opportunity to:\nProvide industry best practices and serve as a trusted client advisor\nDrive requirement gathering and serve as the Salesforce platform expert\nBring an experience design-focused mindset to solutions\nWork with clients to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals\nLeverage Salesforce technology such as Agentforce, Einstein Bots, Einstein for Service, or Service Intelligence\nProvide input on detailed design specifications, infrastructure, and project plans\nTranslate business requirements into well-architected solutions\nCoach and mentor junior technical and functional team members\nFollow and understand new Salesforce product and technical capabilities\nRequired Qualifications:\n3+ years in a customer-facing technical consulting, enterprise architecture, or business process mapping role\n5+ years of CRM industry experience\nAbility to drive requirement gathering\nExperience architecting and implementing Salesforce Service Cloud or Sales Cloud\nExperience with GenAI prompt writing\nHands on experience with at least one of the following:\nAgentforce or other Generative AI driven platforms\nEinstein Service Intelligence or Next Best Action\nProven ability to design and optimize business processes across disparate systems\nAbility to tie outcomes to business value (return on investment) through storytelling\nComfortable using flow charting tools (e.g., Lucidchart)\nAbility to lead a cross-functional team to create rich end user experiences\nWilling and able learner of new technologies\nPreferred Skills:\nExperience with defining robust testing approaches for GenAI solutions\nWhat can you expect in the interview process?\nRecruiter screen (phone) - 30 minutes\nIntroductory conversation to discuss the role and your experience\nPeer Interview (Video) - 45 minutes\nYou’ll talk through your career goals and relevant work examples\nYou’ll discuss challenges you have overcome and the tools you used to get there\nPanel Interview with Real-Time Exercise (Video) - 60 minutes\nThe call will be split into two parts:\nYou’ll receive a prompt and talk through potential solution options and live on the spot (no offline preparation required)\nYou’ll get some time to interact with NeuraFlash, Part of Accenture delivery team members\nLeadership interview (Video) - 45 minutes \nYou’ll meet with a member of our leadership team\nWhat’s it like to be a part of NeuraFlash, Part of Accenture?\nRemote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.\nTravel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.\nFlexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done\nCollaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.\nCelebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. 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