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As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.\nWe are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.\nBe part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.\nThe AWS Sr. Developer executes and implements complex solution designs by leveraging AWS-optimized architectures at enterprise scale. The Sr. AWS Developer should have a strong development background and be proficient in either Python or Javascript. This individual is expected to understand the core AWS services and apply best practices regarding security and scalability. This position is focused on delivering solutions for contact centers, specifically leveraging Amazon Connect. If you love implementing new technology and have a passion to write code, we’d love to talk to you!\nResponsibilities:\nWork closely with a Solution Architect to deliver successful contact center solutions\nProvide technical advisory support during business process reviews, helping to identify customer requirements and processes\nProvide technical details and solutions for functional User Stories\nConfigure Salesforce Service Cloud Voice and Amazon Connect solutions\nHands-on development of a Solution Design, leveraging best practices and programming principles\nLead a development team in distributing tasks and performing code reviews \nDeliver technical end user training and documentation\nExercise independent judgment, and take the lead technical role on enterprise level projects with minimal direction\nRequired Skills:\nExperience with hands-on programming (e.g., python, java, c#, .NET, Node.js)\nExperience building integrations across multiple systems, REST APIs \nKnowledge of JSON format and related services\nStrong troubleshooting and debugging skills \nExperience with Cloudformation, AWS CDK, and Lambda Integrations\nLogging experience with Cloudwatch for troubleshooting\nExperience implementing CI/CD or Infrastructure as Code\nExperience architecting and building Amazon Connect \nIn the absence of Amazon Connect experience, the below are preferred\nExperience with AWS services commonly used in Connect solutions: DynamoDB, Step Functions, EventBridge,S3\nExperience building Contact Centers with other technologies\nNice to haves:\nExperience with WFM, CRM, and contact center solutions\nExperience with communications protocols and APIs such as WebRTC and SIP\nExperience with Contact Flow implementation, Lex integration, and contact center routing\nAdvanced knowledge of AWS services and cloud architecture \nFamiliarity with Salesforce Service Cloud\nContact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)\nAWS Cloud Practitioner Certification\nAWS Developer Associate Certification or Professional\nAWS Solution Architect Certification or Professional\nSalesforce Certified Administrator \nSalesforce Certified Platform Developer I\nWhat’s it like to be a part of NeuraFlash, Part of Accenture?\nRemote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.\nTravel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.\nFlexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done\nCollaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.\nCelebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. 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