{"id":6181,"url":"https://alion.io/job/neuralink-it-systems-administrator","title":"IT Systems Administrator","company":{"id":8,"name":"Neuralink","domain":"neuralink.com","url":"https://alion.io/company/neuralink","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":74,"open_postings":73,"ghost_share":0.356,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":141,"computed_at":"2026-10-17T05:46:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States","South San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Bash","optional":false},{"name":"Google Workspace","optional":false},{"name":"HIPAA","optional":false},{"name":"IAM","optional":false},{"name":"Linux","optional":false},{"name":"Okta","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Slack","optional":false},{"name":"VLAN","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false},{"name":"Ansible","optional":true},{"name":"DHCP","optional":true},{"name":"DNS","optional":true},{"name":"SOC 2","optional":true},{"name":"TCP/IP","optional":true},{"name":"Terraform","optional":true},{"name":"Zero Trust","optional":true}],"status":"live","first_seen_at":"2026-04-29T14:57:59Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-17T23:20:12Z","board_verified":true,"closed_at":null,"days_open":171,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":170},"description":"About Neuralink:\nWe are creating devices that enable a bi-directional interface with the brain. These devices allow us to restore movement to the paralyzed, restore sight to the blind, and revolutionize how humans interact with their digital world.\nTeam Description:\nFor Neuralink's Information Technology team, the corporate environment is production. It is where our groundbreaking research and development takes place and hosts our assembly lines, neural recording training and processing, and many other functions. The team builds critical systems and processes that safely accelerate our progress along the company's critical path.\nJob Description and Responsibilities:\nNeuralink is looking for a hands-on IT Systems Administrator to own the day-to-day technology experience for every employee at the company. You will be responsible for endpoint management, identity and access management, security policy enforcement, and front-line technical support across a diverse user base - from highly technical engineers to non-technical scientists and clinicians. The ideal candidate is empathetic, resourceful, and thrives in a fast-paced environment where reliable systems and excellent customer service are critical to the company’s mission.\nProvide expert end-user technical support across macOS, Windows, and Linux environments as part of a tier-1 support rotation.\nDeploy, configure, and manage endpoint devices using MDM platforms (e.g., Jamf, Intune, Kandji), including application deployment, configuration profiles, and policy enforcement.\nAdminister identity provider (IDP) and IAM systems including Microsoft Entra, Google Workspace, Okta, or similar; manage user lifecycle from onboarding through off-boarding.\nImplement and enforce security policies across endpoints, SaaS applications, and corporate systems; conduct regular audits and remediation.\nAdminister and maintain SaaS applications such as Google Workspace, Slack, Zoom, and other business-critical tools.\nPerform L1 and L2 network troubleshooting including connectivity issues, VLAN assignments, and Wi-Fi connectivity diagnostics.\nManage endpoint hardware inventory including procurement, asset tagging, deployment, and lifecycle tracking.\nDevelop automation and tooling using scripting (Bash, Python, PowerShell) to streamline repetitive IT operations tasks.\nEnsure compliance with HIPAA, PII handling requirements, and internal security policies through robust endpoint and access controls.\nCreate and maintain documentation for systems, processes, and procedures to support knowledge sharing and business continuity.\nRequired Qualifications: \n\nBachelor’s degree in Computer Science, Information Technology, Information Systems, or a related technical field or equivalent practical experience. \n3-5 years of experience providing expert-level end-user support across macOS, Windows, and Linux environments, ideally as part of a structured tier-1 support rotation\nHands-on experience administering at least one enterprise MDM platform (Jamf, Intune, or Kandji), including application deployment, configuration profiles, and policy enforcement at scale\nDemonstrated experience administering an enterprise IDP/IAM platform (Microsoft Entra, Okta, or Google Workspace) including full user lifecycle management, SSO configuration, MFA enforcement, and access reviews\nExperience implementing and enforcing security policies across endpoints and SaaS applications, with working knowledge of HIPAA requirements, PII handling, and the ability to conduct regular audits and remediations\nPreferred Skills & Qualifications: \nWorking knowledge of identity and access management protocols including SAML, SCIM, OAuth, and 802.1x.\nFamiliarity with endpoint security tools, zero-trust architectures, and certificate-based authentication (TLS, X.509, U2F, WebAuthn).\nUnderstanding of networking fundamentals: TCP/IP, DNS, DHCP, ARP, VLANs, and basic wireless troubleshooting.\nExperience with IaC and automation tools such as Terraform, Ansible, or Cloud-Init.\nExperience maintaining and troubleshooting legacy AV equipment such as conference room displays, projectors, video conferencing systems, and audio hardware.\nComfort supporting a diverse user base including non-technical colleagues; strong empathy and communication skills.\nExperience in regulated environments (HIPAA, SOC 2, or similar).\nCOMPLIANCE & DATA PRIVACY\nNeuralink handles sensitive patient health information and personally identifiable information (PII). All employees are expected to understand and comply with HIPAA regulations and Neuralink’s data privacy policies. This role may involve access to protected health information (PHI) and requires a demonstrated commitment to confidentiality, data security, and responsible handling of sensitive information.\nExpected Compensation:\nThe anticipated base salary for this position is expected to be within the following range. Your actual base pay will be determined by your job-related skills, experience, and relevant education or training. We also believe in aligning our employees’ success with the company's long-term growth. As such, in addition to base salary, Neuralink offers equity compensation (in the form of Restricted Stock Units (RSU)) for all full-time employees.\nBase Salary Range:\n$80,000—$120,000 USD\nWhat We Offer:\nFull-time employees are eligible for the following benefits listed below.\nAn opportunity to change the world and work with some of the smartest and most talented experts from different fields\nGrowth potential; we rapidly advance team members who have an outsized impact\nExcellent medical, dental, and vision insurance through a PPO plan\nPaid holidays\nCommuter benefits\nMeals provided\nEquity (RSUs) *Temporary Employees & Interns excluded\n401(k) plan *Interns initially excluded until they work 1,000 hours\nParental leave *Temporary Employees & Interns excluded\nFlexible time off *Temporary Employees & Interns excluded","description_format":"text","description_chars":5932,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off","Parental leave","Restricted stock units","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Medical & Healthcare Robotics","Neurotech & Neuromodulation"],"lifecycle":[{"event":"open","at":"2026-04-29T14:57:59Z"},{"event":"close","at":"2026-10-12T19:05:39Z"},{"event":"reopen","at":"2026-10-12T22:55:54Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 25 · green card filings: 1","filings_12m":25,"filings_prev_12m":12,"green_card_filings_12m":1,"median_offered_wage_usd":145962,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":8}],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.609,"p_room":0.44,"age_days":170,"expected_fill_days":141,"reasons":["conf:1","velocity","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":120000,"is_top_pay":false},"html_url":"https://alion.io/job/neuralink-it-systems-administrator","json_url":"https://alion.io/job/neuralink-it-systems-administrator.json","meta":{"generated_at":"2026-10-18T01:03:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1723,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8},"rest":"https://alion.io/mcp/rest/get_company?id=8"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fneuralink-it-systems-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fneuralink-it-systems-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fneuralink-it-systems-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/neuralink-it-systems-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fneuralink-it-systems-administrator"}]}