{"id":3487318,"url":"https://alion.io/job/neurowellnessspa-tms-technician-3","title":"TMS Technician","company":{"id":4418541,"name":"Neuro Wellness Spa","domain":"neurowellnessspa.com","url":"https://alion.io/company/neurowellnessspa","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Long Beach, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":29,"max":31,"currency":"USD","period":"hour","gross":null,"usd_annual":62000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"OneDrive","optional":false}],"status":"live","first_seen_at":"2026-10-29T20:09:07Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-15T01:43:57Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"About Us\nAt Neuro Wellness Spa, we are committed to providing cutting-edge mental health care through a patient-centered approach. Since 2009, our dedicated, knowledgeable, and compassionate team has worked to ensure patients receive the highest quality and most comprehensive mental healthcare possible. As a leading provider of TMS, psychopharmacology, and psychotherapy, we are continuing to expand our services and clinical footprint across California.\nSummary of Position\nTMS Technicians are responsible for overseeing and coordinating TMS (Transcranial Magnetic Stimulation) services to ensure efficient patient care and clinic operations. This role involves managing patient schedules, operating TMS devices, monitoring patient outcomes, training new TMS technicians, maintaining equipment, ensuring patient comfort and excellent experience, and ensuring compliance with clinic policies and procedures. TMS Technicians must work closely with Medical Directors and Clinic Managers, maintain accurate patient records and demonstrate strong leadership, organizational skills, and a commitment to providing exceptional patient care.\nEssential Responsibilities\nPatient Interaction:\nWelcome patients warmly, ensuring a positive experience. \nMonitor the TMS tech RingCentral, schedule and reschedule TMS appointments as needed. \nProvide compassionate patient care, fostering trust and rapport. \nAdminister TMS treatments per physician protocols, ensuring patient comfort and treatment accuracy. \nCounsel patients on the completion of psychiatric rating scales. \nCommunicate with a team of certified TMS psychiatrists overseeing patient treatment. \nAdministrative Duties:\nMaintain patient records in DrChrono, including scheduling appointments, writing notes, and tracking insurance authorizations. \nCreate, update and maintain patient records in OutcomesAI, including rating scales, medications and other details. \nUpdate Heart & Soul and other administrative documents as assigned. \nEnsure TMS patients are aware of and have agreed to total cost of treatment. \nEnsure ROIs are signed with outside providers and therapist/psychiatrist/primary care provider updates and provided via phone, fax or email at all intervals \nEnsure completion of ‘End of TMS Checklist’ and follow up with items as needed, including requesting additional TMS sessions \nRequest patient reviews, surveys and testimonials, when appropriate \nConduct patient recalls and check-ins post TMS discharge at regular intervals \nComplete insurance authorization forms and monitor authorizations. \nAssist the Medical Director with consults and calibrations; initiate MD notes as needed. \nLoad updated documents into OneDrive and remove outdated forms as needed. \nMaintain chart covers, consents, consult sheets, scripts, and other documents with necessary updates. \nEnsure complete, accurate, and timely submission of TMS authorizations and supporting clinical documentation in accordance with payer and utilization review requirements.\nEquipment Maintenance:\nEnsure TMS machines are maintained, including yearly checks, coolant management, and weekly filter cleaning. \nAssist with emergency equipment maintenance, ensuring AED compliance, emergency kit readiness, and O2 tank functionality. \nAssist with staff training on safety protocols and ensure emergency signage and maps are posted correctly. \nOffice and Inventory Management:\nMonitor office supplies, restocking items such as tea, cups, utensils, and clinical supplies. \nMaintain a clean and organized work area and lobby. \nCommunicate supply needs with Clinic Manager. \nNumber or renumber appointments when cancellations occur and inform billing of any fees. \nCompliance and Confidentiality:\nAdhere to HIPAA guidelines, ensuring the confidentiality of all patient records and information. \nFollow clinic policies and procedures related to patient care and documentation. \nAssist with monitoring site and staff for compliance with company procedures and policies. \nOther Duties as Assigned:\nParticipate in ideas and content generation for media features including social media. \nAssist with training new TMS technicians and other site staff as appropriate. \nPerform various back-office duties in a fast-paced, customer-oriented clinical environment. \nMaintain clinic patient flow, balancing registration requirements, appointment times, and other activities.\nEducation & Experience\nMinimum 18 years old. \nHigh School Diploma / GED required. \nExperience working with patients with anxiety and depression, preferred. \n1-3 years of experience in customer service or clinical care, preferred. \nAssociate degree in healthcare or related field, preferred. \nRequired Skills/Abilities:\nExcellent written and verbal communication skills. \nAbility to multi-task with high degree of attention to detail and bring tasks to completion. \nAbility to deliver superior customer service to all potential patients. Strong customer service skills and exceptional phone presence are a must. \nProficiency in the use of office and medical equipment. \nAbility to multi-task, prioritize, and execute tasks in a fast-paced environment. \nExperience with Apple iOS systems and medical EHR software such as DrChrono. \nStrong organizational and project management skills. \nProficient with Microsoft Word and Excel, strong computer and data entry skills required. \nBenefits:\nMedical, dental, and vision insurance\nLife and disability coverage\n401k and 401k matching\nPaid sick, time off, and holidays\nEmployee Assistance Program\nProfessional development opportunities\nOther company - sponsored wellness or support programs\nPay: $29.00 - $31.00 per hour\nSchedule:\nFully in-person Monday through Friday 1030am-7pm with flexibility to cover our 7am-330pm shift as needed.","description_format":"text","description_chars":5757,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Professional development","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-29T22:09:08Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-14T07:33:33+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.729,"p_room":0.55,"age_days":15,"expected_fill_days":13,"reasons":["conf:0","win:tail","comp:junior"],"computed_at":"2026-11-14T05:58:10Z"},"pay":{"stated_usd_annual":62000,"is_top_pay":true},"html_url":"https://alion.io/job/neurowellnessspa-tms-technician-3","json_url":"https://alion.io/job/neurowellnessspa-tms-technician-3.json","meta":{"generated_at":"2026-11-15T04:04:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4418541},"rest":"https://alion.io/mcp/rest/get_company?id=4418541"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fneurowellnessspa-tms-technician-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fneurowellnessspa-tms-technician-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fneurowellnessspa-tms-technician-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/neurowellnessspa-tms-technician-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fneurowellnessspa-tms-technician-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3487318}},{"tool":"search_jobs","arguments":{"company":"neurowellnessspa.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3487318},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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