Apprentice Security Systems Technician - New Age Group

About New Age Group

For more than 25 years, The New Age Group has delivered security and technology solutions for residential, commercial, industrial, institutional, and multi-residential clients. Our expertise includes access control, video surveillance, intrusion alarms, ULC inspections, structured cabling, fiber optics, intercom systems, networking, and integrated technology platforms. We are committed to delivering high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing training, certification programs, and clearly defined career progression opportunities.

Position Summary

The Apprentice Security Systems Technician is an entry-level role designed for individuals looking to build a long-term career in the security, technology, and low-voltage industry.

Apprentices work directly under the supervision of experienced technicians while learning structured cabling, surveillance systems, intrusion alarms, access control systems, safety procedures, customer service, and professional work habits.

This position provides a clearly defined training path leading to Labourer, Technician I, Technician II, Senior Technician, and Lead Technician positions.

Apprentice Supervision Requirement

100% Direct Supervision Required

Apprentices are not permitted to work independently.

All work must be completed under the direct supervision of:

• Labourer
• Technician I
• Technician II
• Senior Technician
• Lead Technician

The Apprentice is responsible and accountable for successfully completing all assigned training modules, safety certifications, and field competencies before advancing to Labourer.

Primary Responsibilities

Safety & Site Responsibilities

• Follow all company safety policies.
• Wear required PPE at all times.
• Participate in daily safety meetings.
• Complete Job Hazard Assessments as directed.
• Follow Working at Heights requirements.
• Maintain safe work habits.
• Report hazards immediately.

Site Housekeeping

• Maintain a clean and organized worksite.
• Remove garbage and debris.
• Organize materials and equipment.
• Assist with material staging.
• Maintain professional jobsite appearance.
• Leave every site cleaner than it was found.

Tool Responsibilities

• Clean company tools daily.
• Organize tools and equipment.
• Return tools to designated storage locations.
• Report damaged or missing tools.
• Learn proper tool handling and maintenance procedures.

Vehicle Responsibilities

• Maintain vehicle cleanliness.
• Organize vehicle inventory.
• Load and unload materials.
• Assist with vehicle inspections.
• Report deficiencies promptly.

Structured Cabling Support

Assist senior staff with:

• Pulling Cat6 cable
• Pulling Cat6A cable
• Installing cable supports
• Labeling cables
• Material staging
• Cable pathway preparation
• Telecommunications room organization

Security System Installation Support

Assist with:

• Camera installation preparation
• Access control rough-in
• Alarm system rough-in
• Equipment mounting preparation
• Device labeling
• Material organization

Warehouse & Inventory Support

• Receive materials.
• Organize stock.
• Prepare project materials.
• Maintain warehouse cleanliness.
• Conduct inventory counts as assigned.

Training & Development Requirements

The Apprentice Development Program includes:

Health & Safety

• Health & Safety Orientation
• WHMIS
• Working at Heights
• PPE Requirements
• Ladder Safety
• Incident Reporting Procedures
• Lockout / Tagout Awareness
• Job Hazard Assessment
• Site Safety Documentation

Aerial Lift Training

• Aerial Lift Awareness
• Scissor Lift Certification
• Boom Lift Certification
• Pre-Use Inspections
• Safe Lift Operation
• Emergency Procedures

Core Workplace Skills

• Site Conduct
• Professional Communication
• Material Handling
• Site Cleaning
• Tool Cleaning
• Vehicle Cleaning
• Company Documentation Procedures

These competencies must be completed successfully before promotion to Labourer.

Required Qualifications

Education

• High School Diploma or Equivalent Preferred

Experience

No industry experience required.

Experience in any of the following is considered an asset:

• Construction
• Electrical
• Telecommunications
• Security Systems
• Warehousing
• Customer Service

Physical Requirements

• Ability to lift 50 lbs.
• Ability to climb ladders.
• Ability to work on construction sites.
• Ability to work indoors and outdoors.
• Ability to perform physically demanding work throughout the day.

Required Certifications

Must possess or be willing to obtain:

• Working at Heights
• WHMIS
• Aerial Lift Certification
• Valid Ontario Driver's License (Preferred)

Quality Standards

All employees are expected to follow New Age installation standards.

Zero-Tolerance Zip Tie Policy

Zip ties are prohibited on all low-voltage and structured cabling installations.

Approved cable management methods include:

• Velcro Straps
• J-Hooks
• Basket Tray
• Ladder Tray
• Manufacturer Approved Cable Supports

Failure to follow company standards may result in retraining, disciplinary action, or removal from installation duties.

What We're Looking For

The ideal candidate is:

• Reliable and punctual
• Eager to learn
• Safety focused
• Mechanically inclined
• Team oriented
• Professional in appearance and attitude
• Willing to work hard and grow within the organization

Most importantly, we are looking for individuals who want to build a career, not just find a job.