{"id":1577700,"url":"https://alion.io/job/new-era-technology-av-field-engineer-2","title":"AV Field Engineer","company":{"id":4303,"name":"New Era Technology","domain":"neweratech.com","url":"https://alion.io/company/new-era-technology","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":9,"ghost_share":0,"stale_share":0.444,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Indianapolis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":64000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3643},"experience_years_min":4,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T05:00:13Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-13T23:13:21Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.\nAt New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service.\nIf you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work-together\nAV Field Engineer position with New Era Technology offers you the following: \nFull Benefits\nMedical\nDental\nVision\n401K match\n7 company holidays + generous PTO\n*** At this time, we are unable to offer visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship now or in the future.\nSUMMARY: The AV Field Engineer work with the Engineering team to install, commission, and complete AV and multimedia systems in accordance with New Era Technology standards. The role spans fabrication, installation, control and DSP configuration, and large-venue audio tuning.\nPRIMARY DUTIES: The AV Field Engineer is responsible for, but not limited to, the following:\nEngineering and Documentation\nParticipate in engineering discussions and drawing reviews\nRead, mark up, and follow project and consultant documentation\nSupport Project Managers and Engineers on project-specific technical requirements\nDocument equipment data (e.g., serial numbers, MAC addresses, IP addresses) and maintain inventory control and chain of custody\nProvide detailed daily reports of work completed and open punch-list items\nFabrication and Installation\nFabricate and stage AV systems in the field and in-house as needed\nPerform quality control on systems installed by others (e.g., subcontractors)\nCommissioning, Programming, and Tuning\nConfigure, load, test, and troubleshoot control system programming\nCoordinate with in-house or subcontracted programmers\nWrite, modify, load, test, and troubleshoot DSP files in support of system commissioning and audio optimization\nTune professional audio systems for large venues, including stadium bowls, arenas, and auditoriums, including setting delay, gain structure, signal routing, equalization, and related system parameters\nTroubleshoot and repair newly installed and existing custom AV systems\nProject and Client Support\nSupport multiple concurrent projects; review project requirements and schedule remote and onsite time to meet project deadlines\nTrain clients on the use of AV systems\nEscalate customer service issues to management and support their resolution\nMaintain a professional appearance and conduct, and comply with company policies and procedures\nEXPERIENCE:\nMinimum of four years of AV experience, with demonstrated proficiency meeting New Era Technology’s Field Engineer standard\nDemonstrated experience tuning large-venue professional audio systems, including loudspeaker system alignment and acoustic measurement\nClient- and service-focused mindset, with strong listening skills and the ability to understand customer issues\nUnderstanding of how audiovisual systems are designed and installed\nUnderstanding of how audiovisual systems function and how to diagnose and resolve problems within them\nProficiency with AV platforms (e.g., AMX, Extron, Crestron, Poly, Cisco, QSC, Biamp)\nSolid soldering skills\nStrong organizational skills and the ability to manage multiple priorities under schedule pressure\nDiscretion and good judgment with regard to sensitive or confidential information\nAV networking experience, including configuration, troubleshooting, and coordination of networked audiovisual systems preferred\nExperience installing, configuring, and commissioning IPTV systems preferred\nREQUIRED EDUCATION / CERTIFICATIONS: \nHigh school diploma or equivalent.\nCTS or CTS-I certification or be able to obtain within first 90 days\nValid driver’s license and clean driving record\nOSHA 10 or OSHA 30 certification preferred.\nLANGUAGE SKILLS: Ability to read, understand, and interpret job-related documents, instructions, policies, and communications in English. Ability to communicate effectively in English, both verbally and in writing, with employees, customers, vendors, and other business partners, as applicable to the position.\nPHYSICAL DEMANDS:\nAbility to drive a company vehicle to client sites\nAbility to stoop, kneel, bend at the waist, and reach on a daily basis\nAbility to safely use hand and power tools, ladders, scaffolding, and lifts, including work at heights\nAbility to lift and carry up to 50 pounds\nRegularly use hands and fingers to handle, control, or feel objects\nRegularly see details of objects that are less than a few feet away\nRegularly speak clearly so listeners can understand, and understand the speech of others\nWORK ENVIRONMENT: In office / remote and traveling to client locations. \nEXPECTED HOURS OF WORK: This position generally operates during normal business hours; however, specific start and end times may vary based on business needs, workload, and job responsibilities. Occasional work outside of normal business hours may be required.\nTRAVEL: Up to 20% domestic travel, including overnight stays.\nNew Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).\nView our Privacy Policy here https://www.neweratech.com/us/privacy-policy/\nWe never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at  .","description_format":"text","description_chars":6592,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["401k plan","Continuous learning","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security","Managed IT Services (MSP)","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-01T10:56:37Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 46 · green card filings: 3","filings_12m":46,"filings_prev_12m":13,"green_card_filings_12m":3,"median_offered_wage_usd":126276,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.852,"p_room":0.9,"age_days":12,"expected_fill_days":23,"reasons":["conf:1","velocity","win:mid"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/new-era-technology-av-field-engineer-2","json_url":"https://alion.io/job/new-era-technology-av-field-engineer-2.json","meta":{"generated_at":"2026-10-13T23:47:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":36246,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4303},"rest":"https://alion.io/mcp/rest/get_company?id=4303"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnew-era-technology-av-field-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnew-era-technology-av-field-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnew-era-technology-av-field-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/new-era-technology-av-field-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnew-era-technology-av-field-engineer-2"}]}