{"id":3346486,"url":"https://alion.io/job/new-era-technology-infrastructure-engineer-bridge-coordinator","title":"Infrastructure Engineer (Bridge Coordinator)","company":{"id":4303,"name":"New Era Technology","domain":"neweratech.com","url":"https://alion.io/company/new-era-technology","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":82,"open_postings":7,"ghost_share":0,"stale_share":0.714,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-30T05:48:23Z"}},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"EST","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-10-27T16:00:20Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-30T11:13:09Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.\nAt New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service.\nIf you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work-together\nOrchestrate success-lead timelines, teams, and tasks to deliver projects that make a difference.\nWhat is the role \nThis role is to manage the planning, scheduling and coordination of all client installations including but not limited to software, hardware, server migrations and other projects\nThe following include but may not be limited to the responsibilities of the Project Coordinator:\nPlanning, scheduling, coordinating and communicating all elements of delivering site and non-site installations and projects to a high level of client satisfaction\nCommunicating with all stakeholders including external clients, account managers and engineers to ensure the efficient delivery of projects and installations\nCoordinating and communicating the correct allocation of skilled staff within the time constraints to complete projects within client expectations\nProviding status reports on all active projects including any risks associated with completing projects on time and on budget as part of a regular reporting cycle\nAccurately reflecting engineers service calls in service delivery calendar and effectively communicates client instructions\nEffectively communicate schedule changes to all relevant stakeholders\nAccurately recording relevant data in all systems\nDeveloping and maintaining effective working relationships with personnel from all departments\nDemonstrating and upholding exceptional safety standards at all times in accordance with any workplace health and safety requirements, to ensure your own safety and the safety of others\nOther duties as required\nWork Set-up / Work Schedule\nRemote\n\nEST Hours (US)\nWho we are looking for \n Successful candidate must possess:\nExperience with infrastructure technologies: cabling, wireless, A/V systems, end-user devices, and PC imaging\n\nIT project management background preferred\n\n2+ years of experience in corporate IT and project coordination\n\n2+ years of technical support in a global setting (preferred)\n\nSkilled in using ServiceNow or equivalent ticketing platforms\n\nExperienced in vendor coordination and remote issue resolution\n\nStrong communication, organizational, and client engagement abilities\n\nKnowledgeable in project management practices and handling multiple projects\n\nDetail-driven, proactive, and highly adaptable\n\nHolds a degree or certification in IT, Computer Science, or a related discipline\n\nWhat we offer\nDay 1 HMO + 1 Free dependent \nHealth and Wellness Reimbursement Benefits\nSunlife Group Insurance\nCompany Salary Loans\nGovernment contributions\nAssistance with government loan payments\n13th month pay\nNight differentials pay\nHoliday pay (for hours worked on holidays)\nMandated Leaves\nWork equipment provided\nNew Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).\nView our Privacy Policy here https://www.neweratech.com/us/privacy-policy/\nWe never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. 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