{"id":3543900,"url":"https://alion.io/job/new-era-technology-logistics-center-technician","title":"Logistics Center Technician","company":{"id":4303,"name":"New Era Technology","domain":"neweratech.com","url":"https://alion.io/company/new-era-technology","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":82,"open_postings":11,"ghost_share":0,"stale_share":0.727,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Indianapolis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Smartsheet","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-30T19:08:43Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-05T14:14:47Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.\nAt New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service.\nIf you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work-together\nNew Era Technology offers: \n· Full Benefits\n· Medical\n· Dental\n· Vision\n· 401K match\n· 28 PTO Days including company holidays\nSUMMARY: The Logistics Center Technician performs a wide variety of tasks including configuring, staging and testing of customer owned inventory being deployed. This requires one to quickly adapt in an ever changing technically diverse environment. High volumes of technical configurations are performed daily. Development of configuration processes and technical writing are critical components of the Logistics Center Technicians success.\nPRIMARY DUTIES:\nConfigure hardware such as workstations, tablets, POS systems, routers, switches, access points, printers, scanners and any other piece of hardware as required by customers and internal departments\nWrite, interpret and update technical documents with verbal and visual elements to ensure consistent configuration of customer equipment\nInteract with customers and internal departments to understand their configuration requirements while fully utilizing and communicating the staging center’s capabilities\nCoordinate with Project Manager’s (PM) & Project Coordinator’s (PC) on what materials need to be staged, configured for various projects\nConfigure components following customer and equipment specifications while maintaining a fluid workflow resulting in accurate work completed quickly\nTroubleshoot and repair computer equipment so it can be deployed at customer’s location\nResearch and analyze technical developments as they apply to Comm-Works core business.\nUnderstand and assist with all warehouse functions as needed\nRecord inventory transactions such as receiving, shipping, and location transfers allowing for accurate and timely receiving, shipping, and inventory reports\nAssist with inventory control, cycle counts and physical inventory to retain 99% accuracy\nEstablish and retain customer confidence\nKeep work area clean and organized\nOther duties and responsibilities as assigned\nEXPERIENCE:\n1-year technical schooling or 3 years of hardware and software technical experience\nAbility to work unsupervised requires critical decision-making skills\nProactive technical and procedural trouble shooting skills. Understand how changing conditions affect the costs and benefits of various options. Strong ability to define the methods and conclusions of such trouble shooting activities. Identify ways to measure and improve system performance.\nProficient written and verbal English communication skills. Ability to effectively communicate, present information, and respond to managers, employees, customers, and vendors in an intelligent, clear, concise, professional and grammatically correct manner. Utilize technical writing skills and standard tools such as Microsoft Office to illustrate and verbalize articulate communications.\nAbility to build collaborative relationships, understand and educate internal and external customers. Demonstrates the proper behavior, communication and interaction to meet internal and external customer needs and concerns. Respond to customer inquiries completely and promptly.\nKnowledge of: Networking, Cisco, Meraki, Fortinet, (switches, routers, AP’s) Windows OS (10,11) Apple, Computer Hardware and Peripherals), Smartsheet, Word, Excel, Outlook and the Internet, aptitude to learn any platform on the fly.\n\nLANGUAGE SKILLS: Ability to read, understand, and interpret job-related documents, instructions, policies, and communications in English. Ability to communicate effectively in English, both verbally and in writing, with employees, customers, vendors, and other business partners, as applicable to the position.\nPHYSICAL DEMANDS:\nRequired to use hands and arms to type, pull, handle, feel, reach and/or squeeze\nRegularly required to stand, walk, climb, balance, stoop, kneel, or crouch; and perform work overhead\nRequired to use a keyboard and a mouse for long periods\nVision requirements include the ability to adjust focus and viewing a computer screen for the majority of the workday\nAbility to lift up to 50 pounds without assistance. The employee is occasionally required to lift up to 75 pounds\nAbility to handle multiple tasks simultaneously\nWORK ENVIRONMENT:\nWork in a warehouse environment\nEXPECTED HOURS OF WORK: Full Time: Monday - Friday 8am - 5pm, plus overtime as needed.\nTRAVEL: None\nADA Statement\nAn individual must be able to perform the essential functions of the position, with or without reasonable accommodation. The requirements outlined in this job description are representative of the knowledge, skills, abilities, and other qualifications necessary to successfully perform the essential functions of the position. Reasonable accommodations will be provided to qualified individuals with disabilities in accordance with applicable law.\nThis job description is intended to describe the general nature and level of work performed and is not an exhaustive list of all duties, responsibilities, or requirements of the position. Duties and responsibilities may be modified, added, or reassigned based on business needs.\nEEO/AA Statement\nNew Era Technology is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. \nThis commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, compensation, benefits, training, transfer, leaves of absence, discipline, termination, layoff, recall, and other terms and conditions of employment.\nNew Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).\nView our Privacy Policy here https://www.neweratech.com/us/privacy-policy/\nWe never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at  .","description_format":"text","description_chars":7642,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["401k plan","Continuous learning","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Information Security","Managed IT Services (MSP)","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-30T20:11:43Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 46 · green card filings: 3","filings_12m":46,"filings_prev_12m":13,"green_card_filings_12m":3,"median_offered_wage_usd":126276,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":5,"expected_fill_days":25,"reasons":["conf:2","stale_co","velocity","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/new-era-technology-logistics-center-technician","json_url":"https://alion.io/job/new-era-technology-logistics-center-technician.json","meta":{"generated_at":"2026-11-05T15:22:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20060,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4303},"rest":"https://alion.io/mcp/rest/get_company?id=4303"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnew-era-technology-logistics-center-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnew-era-technology-logistics-center-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnew-era-technology-logistics-center-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/new-era-technology-logistics-center-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnew-era-technology-logistics-center-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3543900}},{"tool":"search_jobs","arguments":{"company":"neweratech.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3543900},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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