{"id":3830401,"url":"https://alion.io/job/new-era-technology-project-coordinator-8","title":"Project Coordinator","company":{"id":4303,"name":"New Era Technology","domain":"neweratech.com","url":"https://alion.io/company/new-era-technology","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":82,"open_postings":11,"ghost_share":0,"stale_share":0.727,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US","CA","MX","AI","AG","AW","BS","BB","BZ","BM","VG","BQ","KY","CR","CW","DM","DO","SV","GL","GD","GP","GT","HT","HN","JM","MQ","MS","NI","PA","PR","KN","LC","VC","PM","SX","TT","TC","VI"],"hiring_countries_total":38,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-04T22:53:57Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-06T17:31:35Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.\nAt New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service.\nIf you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work-together\nSUMMARY: \nRole: The Project Coordinator is responsible for supporting project management activities, ensuring that projects are completed on time, within scope, and within budget. This role involves coordinating tasks, managing schedules, and communicating with team members and stakeholders to facilitate project success as defined by the PMO.\nPRIMARY DUTIES & RESPONSIBILITIES include but are not limited to: \nPlanning and Scheduling:Plan and schedule project work orders based on priorities and resource availability.\nCoordinate with vendors, onsite contacts, and other trades as necessary to ensure project timelines are met.\nCoordinate with cross-functional teams to allocate resources and resolve conflicts.\nReview work orders and ensure all necessary information is available\n\nProgress Tracking and Documentation:Track and close-out work order tickets promptly upon completion, ensuring all documentation is accurately recorded.\nSubmit completed work orders for billing promptly, ensuring all billing requirements are met.\nMaintain accurate records and documentation related to work orders.\n\nMonitoring and Communication:Monitor and evaluate the performance of work orders, maintaining accountability for meeting response-time targets and delivering quality service.\nCommunicate proactively with customers, provide regular status updates, requested deliverables, and confirm successful completion for each work order.\n\n Adherence to SLAs and Performance Metrics:\nEnsure compliance with Service Level Agreements (SLAs) and accountability to Key Performance Indicators (KPIs), meeting established benchmarks for response times, quality, and project deliverables.\nQuality and Compliance:\nEnsure compliance with quality standards and operational procedures.\nProvide guidance and support to team members involved in executing work orders.\nEnsure detailed checklists for deliverables are followed. Validate each task is completed thoroughly and meets quality standards.\nConduct thorough reviews of submitted work. Verify accuracy, consistency, and adherence to guidelines.\nCOMPETENCIES & KEY SKILLS:\nOperations Management Knowledge: In-depth knowledge of operations management principles and best practices.\nAbility to optimize processes for efficiency and effectiveness.\nFamiliarity with project management framework and standards.\n\nAnalytical and Problem-Solving Skills:Strong analytical skills to identify bottlenecks and areas for improvement.\nEffective problem-solving abilities to develop and implement solutions.\nProficiency in risk management and mitigation strategies.\n\nTeam Stewardship:Peer accountability skills to coordinate and motivate teammates.\nAbility to provide guidance and support to team members.\nExperience in engaging cross-functional teams and managing stakeholder expectations.\n\nProject Management Skills:Proficiency in project management methodologies and process improvement techniques.\nAbility to plan, schedule, and monitor work orders and tasks.\nCompetence in using project management software.\n\nAttention to Detail:High attention to detail to ensure accuracy and quality in execution.\nAbility to maintain accuracy while managing multiple tasks.\nEnsuring quality control measures are in place and followed.\n\nAdaptability:Ability to adapt to changing priorities and deadlines.\nFlexibility to handle unexpected challenges and changes in the work environment.\nCapability to manage change and drive continuous improvement initiatives.\n\nREQUIRED EDUCATION & EXPERIENCE REQUIRED:\nHigh School Diploma or GED.\nBasic Computer Skills: Proficiency in using office software (e.g., Microsoft Office Suite) and basic familiarity with project management tools.\nPREFERRED EDUCATION & EXPERIENCE REQUIRED: \nAssociate’s degree preferred.\nPMP or Equivalent Professional Certification\nPHYSICAL DEMANDS:\nRequires regular use of hands and fingers to operate a computer keyboard, mouse and other standard office equipment\nAbility to listen, comprehend, and respond to spoken communication in both in-person and remote setting (e.g., phone calls, video conferencing).\nAbility to view and read information on a computer screen for extended periods, including the capacity to adjust focus as needed to process information effectively.\nEXPECTED HOURS OF WORK: Full Time, 40 hours per week, plus overtime as needed\nTRAVEL: Travel expectation is up to 5%.\nLANGUAGE SKILLS: English\nQUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.\nEEO/AA Statement\nNew Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status. \nIn addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. \nBelow is the pay range of this position for considered candidates based on qualifications and experience.\nPay Range\n$24—$26 USD\nNew Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).\nView our Privacy Policy here https://www.neweratech.com/us/privacy-policy/\nWe never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at  .","description_format":"text","description_chars":7657,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":true}]},"benefits":["Continuous learning","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"region"},{"name":"Canada","iso":"CA","kind":"region"},{"name":"Mexico","iso":"MX","kind":"region"},{"name":"Anguilla","iso":"AI","kind":"region"},{"name":"Antigua and 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