{"id":77789,"url":"https://alion.io/job/new-era-technology-scrum-master","title":"Scrum Master","company":{"id":4303,"name":"New Era Technology","domain":"neweratech.com","url":"https://alion.io/company/new-era-technology","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":82,"open_postings":11,"ghost_share":0,"stale_share":0.727,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"worldwide","remote_scope_basis":"inferred_board_market","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":80000,"max_usd":159000,"period":"year","method":"global_role_seniority_cell","sample_n":4457},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-07-31T20:02:57Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-11-03T17:21:00Z","board_verified":true,"closed_at":null,"days_open":94,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":94},"description":"Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.\nAt New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service.\nIf you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work-together\nNot an active role yet, but we'd love to know you for what's coming. \nPlease submit your resume if this opportunity matches your career goals. \nAbout the Role \nWe are looking for a hands-on Scrum Master / Agile Team Coach to support 3 teams and strengthen team dynamics, collaboration, and delivery effectiveness. \nThis role requires someone who brings a positive, steady, and confident presence to challenging situations. You should be comfortable coaching teams through conflict, resistance, and change while providing clear, direct, and respectful feedback. \nThe right candidate is pragmatic and emotionally intelligent, able to build trust quickly while maintaining a high bar for accountability and outcomes. You will be expected to actively improve how teams work together and ensure delivery continues to move forward. \nYou will actively leverage tools and AI to evolve how the role is performed -using them not only to streamline work, but to generate insights, challenge thinking, and enhance coaching, communication, and decision-making. \nWhat Success Looks Like \nTeams collaborate effectively and demonstrate stronger ownership \nImpediments are surfaced early and addressed quickly \nTeam dynamics improve, with more direct and healthy communication \nDelivery becomes more consistent and predictable \nAgile practices are applied pragmatically to improve outcomes \nStakeholders are informed, engaged, and confident in progress \nTeams show increased maturity and self-management \nAI is used thoughtfully to improve insight, effectiveness, and overall team impact \nKey Responsibilities \nFacilitate Agile ceremonies with a focus on outcomes, not just completion \nCoach teams toward greater ownership, accountability, and effectiveness \nIdentify and remove impediments while reinforcing team ownership \nAddress negative behaviors directly and constructively \nPartner with stakeholders to improve clarity, communication, and flow of work \nEncourage practical experimentation with Agile and engineering practices \nUse AI and modern tools to enhance team effectiveness, insight, and decision-making \nImprove team predictability, quality, and continuous improvement \nEnsure progress and value delivery are visible to stakeholders \nContribute to a high-trust, collaborative, and accountable team environment \nRequired Qualifications \n5+ years of experience as a Scrum Master, Agile Coach, or similar role \nProven experience improving team dynamics, especially in low-accountability or high-friction environments \nStrong facilitation, communication, and conflict resolution skills \nAbility to coach teams and stakeholders on Agile principles and ways of working \nExperience supporting multiple teams or complex team environments \nDemonstrated ability and curiosity in using AI to enhance thinking, coaching, or team effectiveness \nBachelor’s degree or equivalent experience \nPreferred Qualifications \nScrum certification \nExperience with scaled Agile frameworks \nAdvanced Agile certifications (PSM II, ICP-ATF, ICP-ACC) \nExperience with engineering or data-focused teams \nFamiliarity with Lean-Agile metrics (flow, predictability, team health) \nSpanish or Portuguese speaking ability \nExperience partnering with leaders and supporting organizational change \nWhat We’re Looking For \nA leader who is positive, steady, and direct \nSomeone who balances empathy with accountability \nA coach who drives growth through clear expectations and behavior change \nComfortable operating in ambiguity and complex team environments \nAble to influence without authority and build trust quickly \nTakes a pragmatic, outcome-driven approach (not overly process-focused) \nUses AI as a thought partner and capability multiplier, not just a tool \nNew Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).\nView our Privacy Policy here https://www.neweratech.com/us/privacy-policy/\nWe never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. 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