{"id":1739811,"url":"https://alion.io/job/new-look-retailers-ltd-visual-supervisor","title":"Visual Supervisor","company":{"id":2194214,"name":"New Look","domain":"newlookgroup.com","url":"https://alion.io/company/newlookgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":80,"open_postings":17,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Liverpool, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":76000,"period":"year","method":"role_country_seniority_unknown","sample_n":820},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-05-18T01:00:00Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-24T04:25:14Z","board_verified":true,"closed_at":null,"days_open":159,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":159},"description":"Job Purpose:\n\nAs a Supervisor, you will work with your management team to implement the ultimate Omnichannel experience for our customers, ensuring they are given the highest level of service by living our Service Promise.\nYou’ll be part of a team that has fun, supports each other and delivers results. You will do this by living and breathing our Brand Values in everything you do: Customer Obsessed, Play to Win, It Starts With Me and We Are One\n You will inspire our customers to look good and express themselves with the latest fashion, wherever and whenever they want. You will achieve this by being an ambassador for the brand and demonstrating a customer first approach\nAccountabilities and Responsibilities:\nCUSTOMER\nDevelop the team to deliver a seamless Omnichannel Customer journey within store and ensure our customers feel like they are shopping with one brand whether in store or online\nCoach and develop the team on YATD techniques, regularly observing and providing feedback to ensure they are giving advice and recommendations that our customer trusts, giving them the confidence to play with styles and ideas in fashion\nActively take part in inspiring visual journeys in store, tailoring layout, merchandising, Windows and mannequins to reflect the local market and customer\nEmbed the Service Promise of Easy/Smile/Care, by making it part of the in-store ethos, and led by the store team\nCapture customer feedback through VOTC and notify the Deputy/Store Manager of any opportunities highlighted to deliver best in store experiences\nSupport in ensuring all KIND initiatives are embedded (backhauling, carrier bags, waste management etc) to deliver on our KIND values\nDelivering effective deployment of the team so that our customer’s needs are always met\nRecognise Team Members for delivering a fantastic customer experience and share successes across the Territory\nActively support our charities and communities to ensure positive local impact in the areas in which we operate\n\nTEAM\nSponsor a culture of diversity and inclusion; this is foundational to how we recruit, develop and retain our teams\nWork with the Deputy/Store Manager to create an environment in which team engagement is optimised, feedback is sought and acted upon, and wellbeing initiatives are led by the Management Team\nRole modelling our Values and ensuring our Teams work with them in mind\nActively seek out opportunities for self-development – this is as important as that of your teams\nCoach and develop a team of high performing Omnichannel advocates who are focused to deliver a great experience for our customers\nNurture, develop and grow our teams to ensure we retain best in market and contribute to forming career pathways for our teams, along with store succession\nSupport the Management Team through any change, have great communication skills and a willingness to adapt at pace in a changing environment\nPlay a crucial part in building a culture that rewards and recognises both individual and team performance\nUnderstand key people policies and procedures and apply these in a fair and consistent manner\nTrain team to keep the store environment safe for our customers and colleagues by understanding their responsibility to follow all H&S procedures\n\nGROWTH\nAware of store targets and KPI measures and utilises all reports to view and highlight opportunities\nActivity execution is always delivered to a high standard, with conversion opportunities maximised and markdown reduction a key focus\nSupport the Store Manager to achieve strong visual execution, combined with efficient and effective operational processes to ensure opportunities for sales growth are maximised\nEnsure your team keep up to date with everything New Look has to offer so they can recommend our products and services in a genuine and authentic way, driving store performance and brand awareness\nUse Omnichannel customer data, commercial data and local knowledge, highlight and support the Store Manager to make informed decisions\nEnsure 'Standard Operating Procedures' are consistently followed by the team to protect our brand and maximise efficiencies\nWork together with the Deputy/Store Manager to deliver profit growth by maximising sales opportunities and showing a can-do attitude to minimising costs\nAdhere to legal operational compliance at all time, ensuring your team understand their roles and responsibilities\nEffectively manage payroll spend within budget and company guidelines\n\n Behaviours, Knowledge and Experience\nYou’re confident with people and passionate about talking to our customers. You communicate well and deliver a great customer experience that showcases your personality every time\nYou understand who the core customer is that shops within your local market\nYou’re passionate about fashion and clothes, and you stay up to date with the latest trends\nRetail is fast paced and forever evolving; you embrace this change and demonstrate resilience, supporting your team to do the same\nYou understand what it is to be a part of a team and work together, demonstrating the values and behaviours that make you a great team player\nYou’ll have a keen eye for detail in maintaining great store standards\nPrevious experience in retail is desirable but not essential\n\n Key Relationships\nSales/Deputy Manager\nStore Manager\nStore Team\nLocal New Look Stores","description_format":"text","description_chars":5346,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Apparel & Fashion Brands"],"lifecycle":[{"event":"open","at":"2026-10-03T02:19:26Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-24T06:24:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":1,"p_active":0.064,"p_room":0.28,"age_days":159,"expected_fill_days":14,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/new-look-retailers-ltd-visual-supervisor","json_url":"https://alion.io/job/new-look-retailers-ltd-visual-supervisor.json","meta":{"generated_at":"2026-10-24T07:54:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11700,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2194214},"rest":"https://alion.io/mcp/rest/get_company?id=2194214"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnew-look-retailers-ltd-visual-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnew-look-retailers-ltd-visual-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnew-look-retailers-ltd-visual-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/new-look-retailers-ltd-visual-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnew-look-retailers-ltd-visual-supervisor"}]}