{"id":3656332,"url":"https://alion.io/job/new-mexico-solutions-access-scheduling-coordinator","title":"Access Scheduling Coordinator","company":{"id":2498567,"name":"New Mexico Solutions","domain":"newmexicosolutions.com","url":"https://alion.io/company/newmexicosolutions","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Owensboro, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-11-03T01:57:18Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-06T18:08:23Z","board_verified":false,"closed_at":"2026-11-06T18:08:23Z","days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Job Summary: Position is in-person located in Owensboro, KY\nRiverValley runs one of 13 certified 988 Suicide and Crisis Lifeline call centers in Kentucky. When you call or text 988 from this area, you may reach our local counselors, who know the services available in Western Kentucky. People call about suicidal thoughts, urges to self-harm, panic, grief, trauma, a substance use crisis, a relationship falling apart, or something they can’t name. Family members and friends worried about someone else call too.\nKey Responsibilities:\nScheduling & Intake Coordination\nSchedule initial appointments for new clients in accordance with agency guidelines and clinical availability.\n\nGather and document accurate demographic, insurance, and referral information.\n\nCoordinate scheduling for specialty programs and services as assigned.\n\nEnsure appropriate provider assignment based on client needs, service type, and payer requirements.\n\nMaintain scheduling accuracy within the electronic health record (EHR) system.\n\nSupport team needs through additional responsibilities as appropriate.\n\nCommunity & Partner Coordination\nServe as the primary point of contact for hospitals, law enforcement, and other referral sources requesting evaluations or services.\n\nCommunicate clearly and professionally with community partners to facilitate timely service access.\n\nTrack and follow up on referral requests to ensure completion and documentation.\n\nAdministrative Support:\nVerify insurance information and communicate financial policies as needed.\n\nMaintain accurate records and documentation of scheduling activities.\n\nMonitor appointment availability.\n\nParticipate in team meetings and ongoing training to improve access workflows.\n\nWhy Choose RiverValley?\nRiverValley is now a Certified Community Behavioral Health Clinic (CCBHC), expanding access to high-quality, integrated care in the communities we serve. Join a mission-driven organization committed to clinical excellence, professional growth, and meaningful impact.\nWe offer:\nCompetitive pay\n\nComprehensive benefits (health, dental, vision, Telehealth)\n\nPaid time off + 9 holidays\n\nRetirement plan options\n\nTuition reimbursement + free CEUs\n\nClinical supervision\n\nWellness & employee assistance programs\n\nMileage reimbursement for work related travel\n\nPublic Service Loan Forgiveness (PSLF) - eligible employer\n\nQualifications\nEducation & Experience:\nHigh school diploma or equivalent required\n\nSkills & Competencies:\nExcellent customer service and interpersonal communication skills.\n\nStrong organizational skills with the ability to manage multiple priorities.\n\nAbility to remain calm and professional in high-pressure or urgent situations.\n\nAttention to detail and accuracy in data entry and scheduling.\n\nAbility to handle sensitive and confidential information appropriately.\n\nStrong problem-solving and critical-thinking skills.\n\nWork Environment:\nFast-paced behavioral health setting.\n\nFrequent phone and computer use.\n\nInteraction with individuals experiencing mental health crises or urgent needs.\n\nKey Attributes for Success:\nCompassionate and service-oriented mindset.\n\nProfessional and dependable.\n\nTeam-focused with a collaborative approach.\n\nCommitted to improving access to care and supporting community partnerships.","description_format":"text","description_chars":3276,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychiatric Care"],"lifecycle":[{"event":"open","at":"2026-11-03T01:57:18Z"},{"event":"close","at":"2026-11-06T18:08:23Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/new-mexico-solutions-access-scheduling-coordinator","json_url":"https://alion.io/job/new-mexico-solutions-access-scheduling-coordinator.json","meta":{"generated_at":"2026-11-08T22:43:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":47404,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2498567},"rest":"https://alion.io/mcp/rest/get_company?id=2498567"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnew-mexico-solutions-access-scheduling-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnew-mexico-solutions-access-scheduling-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnew-mexico-solutions-access-scheduling-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/new-mexico-solutions-access-scheduling-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnew-mexico-solutions-access-scheduling-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3656332}},{"tool":"search_jobs","arguments":{"company":"newmexicosolutions.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3656332},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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