Software Engineer 2 - Streaming Services

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your opportunity

The Streaming Services team is responsible for routing and replicating New Relic's platform data through globally distributed cloud environments in a high-throughput, low-latency, and cost-aware streaming pipeline.

Our streaming services process and route over a billion messages per minute across different continents, regions, and cloud providers, serving New Relic’s customer experience by making it easy for development teams to prioritize reliability.

You will collaborate with this globally distributed team to develop expertise and best practices for New Relic development teams to operate highly reliable streaming services.

What you'll do

• Own, build, maintain, and scale our streaming services and their support tools.
• Participate in an on-call rotation and bake stability into everything, continually seeking automation opportunities for built-in reliability.
• Participate in architectural definitions with a high degree of innovation and creativity.
• Own and improve your team processes.
• Develop automation and tooling to make our services more scalable and reliable.
• Use available innovation time to bring your creative ideas to life.

This role requires

• Experience developing back-end services that use Flink, Kafka, or other streaming platforms. Large scale is a plus.
• Experience in writing software in Java, and you are not afraid of adapting, learning, and working with different languages and frameworks.
• Experience with distributed systems, concurrency, and scaling in a production environment.
• Being comfortable in a fast-paced environment focused on delivering production code at a regular cadence using Agile techniques, tools, and methodologies.
• Having a collaborative work style that includes colleagues in important decisions and leads to shared code ownership.
• Proficiency in English.

Bonus points if you have

• Experience with Apache Flink.
• Experience developing software in production Kubernetes environments at scale.
• Experience using New Relic or similar solutions for service and infrastructure observability.
• You are excited, not intimidated, by high-throughput data systems.

Please note that visa sponsorship is not available for this position.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

Review our Applicant Privacy Notice at  https://newrelic.com/termsandconditions/applicant-privacy-policy