SOC Manager
Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Oct 15, 2026.
A fast-growing international technology team is expanding its engineering capability in Vietnam and is looking to hire a SOC Manager, who will play a critical leadership role in driving 24/7 Security Operations Centre (SOC) excellence. This is an opportunity to step into a high-visibility position, leading frontline cyber defense while shaping service delivery for enterprise clients.
In this role, you will take ownership of SOC operations-leading a team of Tier 1 & Tier 2 analysts, managing critical incidents, and ensuring service delivery aligns with top-tier industry standards. Beyond operations, you'll act as a trusted advisor to clients, driving continuous improvement and elevating cybersecurity capabilities.
Responsibilities:
SOC Leadership & Operations
Lead, mentor, and scale a team of SOC analysts, driving performance and capability development
Take charge of daily SOC operations, incident workflows, and shift management
Own high-severity incident handling, providing expert-level investigation and resolution
Ensure strict adherence to SOC playbooks, SOPs, and compliance frameworks
Service Delivery & Continuous Improvement
Oversee delivery of cybersecurity services in line with SLAs and KPIs
Drive continuous enhancements across SOC processes, detection capabilities, and tools
Partner with internal teams to support seamless client onboarding and operations
Client Engagement & Escalation
Act as the senior escalation point for key clients, ensuring timely resolution of critical issues
Build strong client relationships, aligning cybersecurity services with business priorities
Proactively identify risks and recommend value-added security improvements
Reporting & Strategic Influence
Deliver insightful reporting on SOC performance, risk posture, and incident trends
Translate data and metrics into actionable improvements
Contribute to the evolution of SOC capabilities, frameworks, and service offerings
Requirements:
8+ years of experience in SOC operations and cybersecurity service delivery
- Professional certifications such as CISSP, CISA, or CISM (at least one required)
- Bachelor's degree in Cyber Security, Information Security, or a related field (Master's preferred)
- Fluent in English
Proven track record of leading SOC or security operations teams in complex environments
Strong hands-on expertise in SIEM, threat intelligence, IDS/IPS, firewalls, and malware analysis
Solid grounding in frameworks such as MITRE ATT&CK and NIST
Strong analytical mindset with the ability to make critical decisions under pressure
Comfortable operating in a 24/7 SOC environment