{"id":3975996,"url":"https://alion.io/job/newday-associate-business-analytics-analyst","title":"Associate Business Analytics Analyst","company":{"id":2791462,"name":"NewDay","domain":"newday.co.uk","url":"https://alion.io/company/newday-co-uk","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Leeds, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"Snowflake","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-09T18:05:59Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T18:05:59Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"This role is a great opportunity to use data and insight to help shape how our Customer Operations teams perform. You’ll work closely with senior stakeholders across NewDay, providing clear and meaningful reporting that helps them understand performance, customer experience and where improvements can be made.\nYou’ll also play an important part in evolving our reporting, improving processes, introducing new data and finding more effective ways to turn information into insight that supports better decision-making.\nHow you’ll contribute\nYou’ll produce clear daily, weekly and monthly reporting that helps teams understand performance and customer experience.\nYou’ll analyse data to identify trends, opportunities and areas for improvement.\nYou’ll help develop and improve our reporting processes, tools and outputs.\nYou’ll work with different data sources and build your knowledge of tools such as Excel, Power BI, SQL and Snowflake.\nYou’ll work with colleagues across the business to understand their reporting needs and turn data into useful insight.\nWe're looking for these essential skills\nA naturally analytical and curious mindset, with an interest in working with data and solving problems.\nGood numerical skills and the ability to interpret data and identify trends or patterns.\nSome experience using Excel to work with and analyse data.\nAn ability to communicate information clearly and build relationships with different stakeholders.\nAn interest in developing your knowledge of data, reporting and visualisation tools.\nIt’s a plus if you also have these skills\nSome exposure to Power BI, SQL or Snowflake, whether through work, university, personal projects or other learning.\nExperience collecting, analysing or presenting data, for example through surveys, research, projects or reporting.\nKnowledge of Financial Services, Customer Operations or contact centre environments.\nExperience creating reports or data visualisations.\nExternally this role could also be known as MI Analyst, Operations Reporting Analyst, Customer Operations Analyst, Business Reporting Analyst or Contact Centre Reporting Analyst.\n#LI-Hybrid\nAt NewDay, we value all types of diversity. 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We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process.\nTell us if you need accommodations: We’ll put reasonable adjustments in place to support you.\nWe work with Textio to make our job design and hiring inclusive.\nPermanent","description_format":"text","description_chars":2787,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Consumer Loans & Pawnshops"],"lifecycle":[{"event":"open","at":"2026-11-09T18:05:59Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":21,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-11-09T18:55:06Z"},"pay":null,"html_url":"https://alion.io/job/newday-associate-business-analytics-analyst","json_url":"https://alion.io/job/newday-associate-business-analytics-analyst.json","meta":{"generated_at":"2026-11-09T18:55:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4133,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2791462},"rest":"https://alion.io/mcp/rest/get_company?id=2791462"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnewday-associate-business-analytics-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnewday-associate-business-analytics-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnewday-associate-business-analytics-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/newday-associate-business-analytics-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnewday-associate-business-analytics-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3975996}},{"tool":"search_jobs","arguments":{"company":"newday.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3975996},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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