Events Services Coordinator

Job Title: Event Services Coordinator

Department: Events

Reports To: Events Manager

FLSA Status: Non-exempt, hourly $21.00 per hour

Daily Tasks and Event Operations Coordinator

Event Services Client Management

• Cultivating assigned leads through the sales process, planning process, and execution strong emphasis client experience

• Assist with internal leads, to include assigned events from the president’s office

• Coproduce institutional events as assigned

• Plan events as assigned during peak periods

Finance

• Generate and manage invoicing for event-related incidents.

• Provide necessary information for finance-related inquiries.

• Maintain proper financial recording on assigned events within Tripleseat

Event Coordination

• Communicate effectively with event contacts and act as a liaison to secure required resources to ensure a successful event

• Represent Newfields during client-facing meetings and with external vendors.

• Oversee the day-of event planning and execution from your portfolio or as assigned

• Create event itineraries for internal and external communication.

Event Sales

• Identify and pursue additional revenue opportunities for secured accounts.

• Assist with high-volume event leads and the sales process.

• Generate and execute event contracts that live within your portfolio

• In collaboration with the events team, introduce hosting concepts to generate sales, and incentives designed around group, festival, and or event-based concepts.

• Support, plan, and or execute signature events as dictated by the president’s office. This includes but not limited to seasonal institutional events in collaboration with the president’s office and or advancement and marketing.

To perform the job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Required Skills

• Excellent customer service skills.

• Ability to be a self-start and creatively problem-solve under pressure.

• Excellent organizational and communication skills.

• Good computer skills and keen attention to detail are required.

Education and/or Experience

• 2 years of customer service experience.

• Wedding experience preferred

• 2 years of event planning experience.

• BA/BS degree preferred.