{"id":1630647,"url":"https://alion.io/job/newfields-seasonal-guest-experience-associate","title":"Seasonal Guest Experience Associate","company":{"id":2214204,"name":"Newfields","domain":"newfieldslaw.com","url":"https://alion.io/company/newfieldslaw","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Indianapolis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":14,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":28000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-30T13:16:29Z","employer_posted_date":"2026-07-30","last_verified_at":"2026-10-14T18:38:52Z","board_verified":true,"closed_at":null,"days_open":76,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":76},"description":"Department: Guest Experience\nEmployment Type: Seasonal, Part Time\nSalary or Hourly: Hourly\nSalary: $14.00\nOverview\nSeasonal Guest Experience Associates work our Harvest Nights and Winterlights festivals, greeting and welcoming the guests. These positions will provide information and ticketing to the thousands of guests who visit nightly. The positions run from August through mid-January, including regular weekdays and weekends, evenings, nights, and holidays (Halloween, Thanksgiving, Black Friday, Christmas Eve, Christmas Day, New Year’s Eve, New Year’s Day).\nEssential Job Functions\nThe following responsibilities describe the general nature of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory.\nProvide excellent customer service to all guests \nInterpret and manage the needs of guests during high volume events and exhibitions \nLearn and become proficient in on-site ticketing system \nAnswer phone calls to assist guests with questions and ticketing issues \nFunction with flexibility on a team with multiple roles, facets, and locations throughout the campus \nAnswer questions about programs, exhibitions, events, policies, gardens, and buildings at Newfields \nBe knowledgeable of all membership levels and information in order to sell and renew memberships \nWork and communicate well with a dynamic group of guests \nEnsure all needed supplies are available and maintain an orderly area at each workstation \nAs ambassadors for Newfields, Guest Experience Associates provide exceptional customer service by making all guests feel warm, welcome, and cared for. Guests become inspired as they learn all Newfields has to offer. \nOther duties may be assigned. To perform the job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nRequired Skills\nStrong written and verbal communication skills\nExtremely personable, positive, and approachable\nAbility to lift up to 50 pounds\nEducation and/or Experience \nHigh School Diploma/GED and previous experience in customer service\nLanguage\nAbility to read and interpret general business periodicals and brochures\nAbility to read a limited number of two and three syllable words and to recognize similarities and differences between words and between series of numbers \nClear spoken communication skills \nMath\nAbility to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages\nOther\nBasic computer skills and a pleasant attitude when interacting with visitors\nReasoning Ability\nAbility to apply common sense understanding to carry instructions furnished in written, oral, or diagram form.\nAbility to deal with problems involving several concrete variables in standardized situations.\nPhysical Demands of Work Environment\nThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nPhysical demands: While performing the duties of this hob, the employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/ or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color, vision peripheral vision, depth perception, and the ability to adjust focus.\nWork environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the position. The noise level in the work environment is usually moderate. Some positions are outdoors and subject to inclement weather.","description_format":"text","description_chars":4146,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Sports","Legal Services"],"lifecycle":[{"event":"open","at":"2026-10-01T21:21:09Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.146,"p_room":0.28,"age_days":75,"expected_fill_days":25,"reasons":["conf:4","win:tail","crowd:"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":28000,"is_top_pay":false},"html_url":"https://alion.io/job/newfields-seasonal-guest-experience-associate","json_url":"https://alion.io/job/newfields-seasonal-guest-experience-associate.json","meta":{"generated_at":"2026-10-14T21:30:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28813,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2214204},"rest":"https://alion.io/mcp/rest/get_company?id=2214204"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnewfields-seasonal-guest-experience-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnewfields-seasonal-guest-experience-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnewfields-seasonal-guest-experience-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/newfields-seasonal-guest-experience-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnewfields-seasonal-guest-experience-associate"}]}