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Ищем амбициозного специалиста, готового развиваться в сфере финансовых технологий.\nТвои задачи:\nВести портфель B2B-клиентов: онбординг, сопровождение, развитие.\nПроводить QBR/EBR-сессии, выявлять новые возможности роста.\nСледить за NPS, CSAT, churn rate, вовремя устранять риски оттока.\nУправлять upsell'ами вместе с sales-командой.\nКоординировать поддержку инцидентов\nСобирать обратную связь и передавать инсайты по улучшению работы.\nКорректно заполнять карточки клиентов, управлять отчетностью в ERP, предоставлять прогнозы и аналитические отчёты.\nЧто важно для успеха:\n2-4 года опыта в Account / Customer Success / Project Management в B2B-SaaS или IT-сфере.\nПонимание метрик retention, expansion, ARR/MRR, CAC, LTV.\nНавыки управления несколькими аккаунтами и приоритизации задач.\nГрамотный русский и английский не ниже B2 (устно/письменно).\nУмение проводить переговоры на уровне C-suite.\nУмение работать с CRM/ERPОпыт в продажах будет плюсом\nУсловия и преимущества:\nУдаленный формат работы из любой страны.\nГрафик: 5/2, с 10.00 до 19.00 по GMT+3.\nОтпуск:28 календарных дней.\nВозможности для профессионального роста и обучения.\nДружная команда, поддержка и обмен опытом","description_format":"text","description_chars":1302,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Russian","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Russia","iso":"RU","kind":"country"},{"name":"Belarus","iso":"BY","kind":"region"},{"name":"Kazakhstan","iso":"KZ","kind":"region"},{"name":"Kyrgyzstan","iso":"KG","kind":"region"},{"name":"Armenia","iso":"AM","kind":"region"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-09-21T06:52:15Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.648,"p_room":0.55,"age_days":25,"expected_fill_days":23,"reasons":["seen:25","win:tail","comp:junior"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/newftch-akkaunt-menedzher","json_url":"https://alion.io/job/newftch-akkaunt-menedzher.json","meta":{"generated_at":"2026-10-18T19:34:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23661,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7545},"rest":"https://alion.io/mcp/rest/get_company?id=7545"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnewftch-akkaunt-menedzher"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnewftch-akkaunt-menedzher"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnewftch-akkaunt-menedzher"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/newftch-akkaunt-menedzher\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnewftch-akkaunt-menedzher"}]}