Software Engineer II - Backend

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your opportunity

At New Relic, we provide our customers real-time insights so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand, and tackle issues, analyze performance, and get the most out of their software and infrastructure. This is a great opportunity to shape the future of observability, work on complex and interesting problems, and empower companies to thrive in an AI-first world.

This position is for the Distributed Tracing Pipeline team. You will be building, improving, and maintaining a distributed service architecture capable of ingesting large volumes of data, analyzing spans and traces, and publishing them downstream so the UI can query this data to offer an exceptional experience to our customers. 

We work with data at scale, and our pipeline is built with a diverse tech stack (Kotlin, Java, Kafka, Redis, public cloud services, and more). You will work with a team of talented engineers, solving complex distributed system challenges and delivering solutions for our customers. If you're passionate about scale and want to contribute to one of the largest and fastest-growing observability platforms in the market, we want to hear from you. We are a fast-growing software company that cares about our product and culture.

What you'll do

• Build, maintain, and scale backend services and their support tools 
• Participate in architectural definitions with a high degree of innovation and creativity 
• Work closely with product and experience teams to understand product specifications and influence the roadmap for the distributed tracing product at New Relic 
• Create automation and tooling to make our systems more scalable and easier to deploy 
• Work in an agile environment with a DevOps approach, teams build and maintain their own software, including participating in on-call rotations 
• Use AI tools to accelerate your development workflow, from writing and reviewing code to investigating production issues and help the team adopt what works
• Embrace a culture of technical excellence and shared knowledge

This role requires

• Experience with distributed systems, concurrency, and scaling in production environments 
• Strong experience writing software in OOP languages (Kotlin, Java, Go, etc.) and comfort adapting to different languages and frameworks 
• Familiarity with asynchronous programming techniques: streams, event-based flows, task queues, message queues 
• Comfort working in a fast-paced environment focused on delivering production code at a regular cadence using Agile techniques, tools, and methodologies 
• A collaborative work style that includes colleagues in important decisions and leads to shared code ownership 
• Adaptability in a rapidly changing industry, curiosity about AI and readiness to enhance your development workflow 
• Proficiency in English

Bonus points if you have

• Contributions to open source projects 
• Understanding of the value that build and test automation brings to development team efficiency and reliability, with passion for applying these techniques 
• Experience with OpenTelemetry or related industry knowledge 
• Experience in technical mentorship and supporting colleagues' skill development

Please note that visa sponsorship is not available for this position.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

Review our Applicant Privacy Notice at  https://newrelic.com/termsandconditions/applicant-privacy-policy