{"id":1478639,"url":"https://alion.io/job/newrez-operations-support-reporting-assistant","title":"Operations Support & Reporting Assistant","company":{"id":1803821,"name":"Newrez","domain":"newrez.com","url":"https://alion.io/company/newrez","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-04T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":78000,"max_usd":182000,"period":"year","method":"role_country_seniority_unknown","sample_n":5919},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"MySQL","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false}],"status":"closed","first_seen_at":"2026-09-29T19:27:08Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-02T04:15:55Z","board_verified":false,"closed_at":"2026-10-02T04:15:55Z","days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Who We Are\nAt Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.\nEvery day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.\nPOSITION SUMMARY:\nThe Operations Support & Reporting Assistant will play a key role in supporting the Associate Director of Operations by tracking daily workflows, flagging operational red flags, and assisting in the development of internal reports that help guide decision-making across teams.\nDESCRIPTION:\nEssential Functions, Duties, and Responsibilities\nOperational Monitoring & Project Support:\nMonitor operational workflow summaries to identify issues or trends that require follow-up.\nSupport leadership in day-to-day project tracking, flagging delays or bottlenecks.\nAssist with light administrative tasks including data entry, task tracking, and report formatting.\nReporting & Data Analysis:\nBuild and maintain internal reports and dashboards using SQL, Python, Excel, and VBA.\nWork closely with operational teams to understand reporting needs and translate them into usable tools.\nProcess Improvement & Systems:\nParticipate in the continuous improvement of workflows by providing feedback and reporting insights.\nLearn and use company-specific software platforms (including Aspen Grove).\nAbility to effectively and accurately convey information to others.\nPerforms related duties as assigned by management.\nQualifications and Education Requirements:\nHigh School Diploma or equivalent required.\nBachelor’s degree in a related field preferred.\nStrong proficiency in Microsoft Excel, including formulas and VBA.\nWorking knowledge of MySQL and/or Python for data manipulation and reporting required.\nWillingness to learn industry tools such as Aspen Grove.\nundefined\nSkills, Abilities, and Knowledge:\nStrong problem-solving and organizational skills.\nWillingness to learn industry-specific tools and business processes.\nExcellent communication skills and the ability to work collaboratively with cross-functional teams.\nInterest in business operations, data analysis, and continuous improvement.\nStrong critical thinking and problem-solving skills, with the ability to analyze information, identify issues, and develop effective solutions independently.\nWork Environment and Physical Requirements:\nWorking on-site at assigned office location.\nRegular and punctual attendance adhering to schedule established by leadership.\nSedentary work in a stationary position at a cubicle for prolonged periods of time.\nConstant repetitive motions required for operating a computer, such as typing and managing phone calls.\nConstantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.\nAdditional Information:\nWhile this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.\nAll employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.\nWhy Newrez\nWe’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.\nCompany Benefits:\nWe offer benefits, programs, and perks that support you in every aspect of your life.\nMedical, dental, and vision insurance\n\nHealth Savings Account with employer contribution\n\n401(k) Retirement plan with employer match\n\nPaid Maternity Leave/Parental Bonding Leave/Caregiver Leave\n\nAdoption Assistance\n\nTuition & Certification reimbursement\n\nEmployee Mortgage Loan Program\n\nThe Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships\n\nNewrez NOW:\nThrough Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.\n1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)\n\nMatching Gifts Program - dollar-for-dollar up to $1,000\n\nAccess to grants, nonprofit resources, and volunteer opportunities\n\nMore than $6,000,000 donated since 2020\n\n1 in 5 employees participates in at least one Employee Resource Group (ERG)\n\nEqual Employment Opportunity \nWe're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.\nCA Privacy Policy\nCA Notice at Collection","description_format":"text","description_chars":5239,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Certification reimbursement","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-09-29T19:27:08Z"},{"event":"close","at":"2026-10-02T04:15:55Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 38 · green card filings: 17","filings_12m":38,"filings_prev_12m":11,"green_card_filings_12m":17,"median_offered_wage_usd":137500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/newrez-operations-support-reporting-assistant","json_url":"https://alion.io/job/newrez-operations-support-reporting-assistant.json","meta":{"generated_at":"2026-10-05T00:33:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":713,"day_limit":5000,"remaining_today":4287,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}