Sales Manager

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Primary Function

The Sales Manager is responsible for carrying out strategic initiatives, sales development, leadership/management of retail production in multiple offices, in alignment with corporate targets. The Sales Manager is directly responsible for overseeing their production goals based on recruiting activities and development of producing Loan Consultants.

Direct Reports: Yes No

If yes, list what positions report into the role.

• Depending on the team the following report into the role:
  • Loan Consultant
  • Loan Consultant - Team
  • Production Assistant

Principal Duties:

List of required duties below. Distinguish on-site duties with a *.

• Identify market opportunities and hires/develops retail Loan Consultants.
• Identify new business opportunities for their existing Loan Consultants in order to meet office goals.
• Develop/execute overall market strategy to increase retail volume, market share and profitability.
• Support production office(s) 1 year business plans, consistently monitoring progress versus plan.
• Collaborate with operations support to ensure customer service, loan quality, and pull through targets are achieved and/or exceeded.
• Responsible for communication and implementation of company policy and procedures.
• Provide regular performance reviews for all Loan Consultants.
• Provide regular reporting to Production Manager on retail performance within the assigned market.
• Responsible for producing personal loan volume at or above target expectations.
• Maintain active recruiting database.
• Promote the Company Brand in assigned geography; support efforts that enhance the Brand.

Education and Experience

Required education and experience.

• Graduation from a 4-year college or university with major coursework in a related discipline; Equivalent job / education experience may be considered.
• 6+ years of related experience.
• Experience as a Producing Loan Consultant required.
• Management experience with Producing Loan Consultant’s preferred.
• Management experience working with Retail Loan Consultants preferred.

Knowledge, Skills, and Abilities

Required knowledge, skills, and ability.

• Local market knowledge including key competitors, high profile recruits and potential business opportunities.
• Minimum of twenty target loan consultant recruits is desired.
• Knowledge of mortgage industry, regulatory environment and financial markets preferred.
• Strong managerial, organizational, and problem-solving skills with ability to multi-task is ideal.
• Demonstrated leadership, enthusiasm, and ability to recruit and motivate others an asset.
• Ability to meet aggressive deadlines and build strong working relationships with multiple departments preferred.

Work Environment and Physical Requirements

• Working on-site at assigned office location.
• Regular and punctual attendance adhering to schedule established by leadership.
• Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand.
• Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations.
• Sedentary work in a stationary position at a cubicle for prolonged periods of time.
• Constant repetitive motions required for operating a computer, such as typing and managing phone calls.
• Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.

A good faith estimate of the compensation is:

Compensation for this position may also include other elements, including medical, financial, various paid time off benefits, and a bonus based on individual and company performance, variable or annual.

Placement within the range will be based on a variety of factors, including but not limited to, skills, experience, qualifications, location, etc.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits:

We offer benefits, programs, and perks that support you in every aspect of your life.

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave

• Adoption Assistance

• Tuition & Certification reimbursement

• Employee Mortgage Loan Program

• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW:

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)

• Matching Gifts Program - dollar-for-dollar up to $1,000

• Access to grants, nonprofit resources, and volunteer opportunities

• More than $6,000,000 donated since 2020

• 1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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