{"id":1655123,"url":"https://alion.io/job/newrocket-servicenow-lead-engineer-ai","title":"ServiceNow Lead Engineer - AI","company":{"id":4730,"name":"NewRocket","domain":"newrocket.com","url":"https://alion.io/company/newrocket","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India","India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":42000,"period":"year","method":"role_seniority_country_cell","sample_n":21},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Amazon S3","optional":false},{"name":"Amazon SageMaker","optional":false},{"name":"AWS","optional":false},{"name":"AWS Lambda","optional":false},{"name":"Azure","optional":false},{"name":"BERT","optional":false},{"name":"Edge AI","optional":false},{"name":"ETL/ELT","optional":false},{"name":"GCP","optional":false},{"name":"Hugging Face","optional":false},{"name":"LLM","optional":false},{"name":"Matplotlib","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"MySQL","optional":false},{"name":"NLP","optional":false},{"name":"NumPy","optional":false},{"name":"Pandas","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Power BI","optional":false},{"name":"Python","optional":false},{"name":"PyTorch","optional":false},{"name":"Scikit-learn","optional":false},{"name":"Seaborn","optional":false},{"name":"Sentiment Analysis","optional":false},{"name":"ServiceNow","optional":false},{"name":"Snowflake","optional":false},{"name":"Spark","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false},{"name":"TensorFlow","optional":false},{"name":"Vertex AI","optional":false}],"status":"live","first_seen_at":"2026-09-16T04:57:46Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-20T04:58:46Z","board_verified":true,"closed_at":null,"days_open":34,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":34},"description":"ServiceNow Lead Engineer - AI (India)\nJoin the Crew That’s #GoingBeyond\nAt NewRocket, a global Elite ServiceNow Partner, we don’t just implement technology-we help the world’s top enterprises navigate change with confidence. Now we’re building the next frontier: Agentic AI in ServiceNow.\nWe’re looking for a ServiceNow Lead Engineer (India) to spearhead our AI/ML development efforts. This is your chance to lead a high-impact team and design AI solutions that transform workflows, boost intelligence, and set new industry standards.\nWhat You’ll Do\nAs the Principal Architect, you’ll take charge of design, development, and leadership across our AI/ML practice:\nLead & Inspire - Mentor a team of AI/ML developers while shaping next-gen Agentic AI solutions in ServiceNow.\nBuild AI at Scale - Develop, train, and deploy ML models for predictive analytics, classification, and clustering.\nCloud Power - Work across AWS (SageMaker, Lambda, S3), Azure, and Google Cloud (Vertex AI) to deliver scalable solutions.\nNLP Innovation - Fine-tune Hugging Face transformer models (BERT, GPT) for classification, summarization, and sentiment analysis.\nSmart Automation - Build chatbots and AI automations with Microsoft Teams, Azure AI, and ServiceNow.\nBig Data Mastery - Harness Apache Spark and Snowflake for large-scale analytics and data processing.\nData Engineering - Design ETL pipelines ensuring quality, transformation, and validation.\nDatabase Excellence - Optimize SQL, MySQL, PostgreSQL, and MongoDB for performance.\nVisual Storytelling - Turn insights into impact using Tableau and Power BI.\nLLM Leadership - Train and deploy Large Language Models for conversational AI, generation, and summarization.\nAgentic AI - Engineer autonomous, adaptive AI agents capable of real-time learning and decision-making.\nWhat You Bring\n5+ years applying AI & automation within ServiceNow ecosystems.\nProven track record in a senior/lead role, mentoring developers and guiding complex projects.\nStrong coding expertise in Python & SQL, with ML frameworks (TensorFlow, PyTorch, Scikit-learn).\nDeep knowledge of algorithms, OOP, and functional design principles.\nProficiency with Pandas, NumPy, Matplotlib, Seaborn for analytics.\nCloud fluency: AWS, Azure, Google Cloud.\nExperience in big data processing (Spark, Snowflake).\nNLP expertise with Hugging Face and cloud AI services.\nStrong grasp of databases, data warehousing, and optimization.\nSkilled with data visualization tools (Tableau, Power BI).\nA collaborative spirit, eager to adapt, learn, and lead in an evolving AI landscape.\nExceptional problem-solving and analytical skills.\nEducation:\nBachelor’s degree in Computer Science, Data Science, AI/ML, or related field.\nWhy Join Us?\nWork on cutting-edge AI/ML projects with global enterprises.\nBe at the forefront of Agentic AI in ServiceNow.\nJoin a culture where your voice matters, your growth matters, and YOU matter.\nWe’re not just building AI-we’re building the future of intelligent enterprises.\nCome join our crew. Go Beyond with NewRocket.","description_format":"text","description_chars":3036,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","IT Consulting & Digital Transformation","Enterprise Apps Implementation Partners"],"lifecycle":[{"event":"open","at":"2026-10-02T01:26:57Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.696,"p_room":0.55,"age_days":34,"expected_fill_days":23,"reasons":["conf:0","velocity","win:tail"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/newrocket-servicenow-lead-engineer-ai","json_url":"https://alion.io/job/newrocket-servicenow-lead-engineer-ai.json","meta":{"generated_at":"2026-10-20T09:43:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10644,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4730},"rest":"https://alion.io/mcp/rest/get_company?id=4730"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnewrocket-servicenow-lead-engineer-ai"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnewrocket-servicenow-lead-engineer-ai"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnewrocket-servicenow-lead-engineer-ai"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/newrocket-servicenow-lead-engineer-ai\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnewrocket-servicenow-lead-engineer-ai"}]}