{"id":4309825,"url":"https://alion.io/job/newvision-software-consultancy-atlassian-administrator","title":"Atlassian Administrator","company":{"id":4489094,"name":"NewVision Software & Consultancy","domain":"newvision-software.com","url":"https://alion.io/company/newvision-software-and-consultancy","size_band":"501-1000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Confluence","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Jira","optional":false},{"name":"Power BI","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-05-21T00:00:00Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-14T11:21:27Z","board_verified":true,"closed_at":null,"days_open":177,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":177},"description":"ABOUT THE ROLE\nIn this role, you will support global customers in building, migrating, and optimizing Atlassian ecosystems that power their daily operations. Working with international teams and clients across the USA and Europe, you will take ownership of Atlassian administration and migration initiatives, helping organizations improve efficiency, collaboration, and service management outcomes.\nRESPONSIBILITIES\nAdminister and configure Atlassian products such as Jira, Confluence, and Jira Service Management to ensure stable, high-performing environments for customers\nLead and execute Atlassian migration projects, including Server-to-Cloud, Data Center-to-Cloud, and Cloud-to-Cloud, delivering reliable and secure transitions\nOwn day-to-day operational support and system administration activities, resolving incidents, requests, and technical issues in collaboration with internal teams and client stakeholders\nOptimize Atlassian solutions by configuring workflows, permissions, automation, and performance improvements aligned with customer needs\nWork closely with customers to gather requirements, propose best-fit Atlassian solutions, and implement enhancements that support business goals\nManage and integrate third-party add-ons, including ScriptRunner, xRay, Zephyr, PowerBI, eazyBI and develop custom solutions using Groovy where needed.\nConduct user trainings, create guidelines, and provide consultancy to help customers effectively adopt and use Atlassian tools\nParticipate in system upgrades and continuous improvement initiatives, contributing to process optimization and customer success\nREQUIREMENTS\nAt least 5 years of hands-on experience in Atlassian administration, including Jira, Confluence, and Jira Service Management\nPractical experience with Atlassian cloud migrations from Server or Data Center environments\nKnowledge of ITIL processes and ITSM principles with a solid theoretical foundation\nExperience with ScriptRunner and Groovy for customization and automation\nBackground in customer support or system administration within complex IT environments\nWorking with: ServiceNow, Planview, MS Azure will be a plus\nAbility to lead or coordinate team efforts and take ownership of technical outcomes\nStrong analytical and problem-solving skills with a proactive, solution-oriented mindset\nUpper-intermediate or higher level of English for effective communication with international clients and teams\nTeam-oriented approach with the ability to collaborate effectively in distributed environments","description_format":"text","description_chars":2523,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-11-14T11:21:27Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long 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