{"id":4309821,"url":"https://alion.io/job/newvision-software-consultancy-servicenow-architect-2","title":"ServiceNow Architect","company":{"id":4489094,"name":"NewVision Software & Consultancy","domain":"newvision-software.com","url":"https://alion.io/company/newvision-software-and-consultancy","size_band":"501-1000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-06-24T00:00:00Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-14T11:21:27Z","board_verified":true,"closed_at":null,"days_open":143,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":143},"description":"Position Summary\nThe ServiceNow Architect designs and workflow automation solutions on the ServiceNow platform. This role defines integrations via REST APIs, governs scoped application boundaries, and guides adoption of ServiceNow AI capabilities and CMDB/CSDM standards across the enterprise.\nKey Responsibilities\nOwn the end-to-end ServiceNow platform architecture, and strategic workflow automation modules.\nDesign integrations connecting ServiceNow with external systems via REST APIs and Integration Hub.\nDefine CMDB data model standards, CI hierarchy, and discovery/service mapping configurations to ensure configuration accuracy.\nGovern scoped application boundaries; establish development standards that isolate customizations and protect platform upgrade paths.\nArchitect Flow Designer and Workflow Editor automations aligned with ITIL processes and enterprise service management standards.\nGuide adoption of ServiceNow AI capabilities, including Now Intelligence, Predictive Intelligence, and Virtual Agent.\nLead architecture reviews for new ServiceNow modules, upgrades, and custom application development.\nEnsure non-functional requirements-performance, security, and availability are embedded in all ServiceNow designs.\nCollaborate with the Boomi iPaaS Architect to define integration contracts and data synchronization strategies.\nProduce and maintain ServiceNow architecture documentation including integration diagrams, CMDB design documents, and scoped app registries.\nQualifications & Experience\n7+ years of ServiceNow platform experience, with at least 3 years in an architect or lead technical role.\nDeep expertise in ServiceNow ITSM (Incident, Problem, Change, Request) and ITOM (Discovery, Service Mapping, Event Management).\nStrong experience with ServiceNow Integration Hub, Flow Designer, and REST API design and Australia Release.\nHands-on experience with CMDB design, CI Class Manager, and Service Graph Connectors.\nExperience governing scoped applications, update sets, and ALM processes within ServiceNow.\nFamiliarity with Boomi or other iPaaS platforms for ServiceNow integration.\nKnowledge of ServiceNow Now Intelligence and AI/ML features is advantageous.\nServiceNow Certified System Administrator (CSA) required; Certified Implementation Specialist (CIS) in ITSM or ITOM preferred.\nITIL Foundation certification preferred.\nExperience in managed services, professional services, or large enterprise IT environments is a plus.\nCore Skills & Technologies\nServiceNow\nITSM\nITOM\nCMDB\nFlow Designer\nREST APIs\nIntegration Hub\nNow Intelligence\nBoomi\nScoped Applications\nITIL","description_format":"text","description_chars":2598,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-11-14T11:21:27Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.535,"p_room":0.28,"age_days":143,"expected_fill_days":44,"reasons":["conf:5","win:tail","crowd:brand"],"computed_at":"2026-11-14T17:04:57Z"},"pay":null,"html_url":"https://alion.io/job/newvision-software-consultancy-servicenow-architect-2","json_url":"https://alion.io/job/newvision-software-consultancy-servicenow-architect-2.json","meta":{"generated_at":"2026-11-14T17:04:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19648,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4489094},"rest":"https://alion.io/mcp/rest/get_company?id=4489094"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnewvision-software-consultancy-servicenow-architect-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnewvision-software-consultancy-servicenow-architect-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnewvision-software-consultancy-servicenow-architect-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/newvision-software-consultancy-servicenow-architect-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnewvision-software-consultancy-servicenow-architect-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4309821}},{"tool":"search_jobs","arguments":{"company":"newvision-software.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4309821},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}