{"id":4309768,"url":"https://alion.io/job/newvision-software-consultancy-sr-business-analyst","title":"Sr. Business Analyst","company":{"id":4489094,"name":"NewVision Software & Consultancy","domain":"newvision-software.com","url":"https://alion.io/company/newvision-software-and-consultancy","size_band":"501-1000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Master Data Management","optional":false},{"name":"Scrum","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-14T11:21:27Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":53},"description":"Job Title: Business Analyst Senior - CRM\nRole/Job Summary:\nThe Senior CRM Business Analyst serves as a strategic liaison between business stakeholders and technology teams to support the delivery and continuous improvement of Microsoft Dynamics 365 CRM solutions. The role leads requirements discovery, process analysis, backlog refinement, testing coordination, and stakeholder alignment while partnering with Product Owners, architects, developers, QA, and business leaders to deliver scalable CRM capabilities.\nKey Responsibilities:\nLead discovery sessions and document business, functional, data, integration, reporting, and non-functional requirements.\nCreate clear user stories, acceptance criteria, process flows, business rules, use cases, data flows, and supporting functional documentation.\nServe as a functional subject matter expert for Microsoft Dynamics 365 CRM, Dataverse capabilities, and related business processes.\nRefine and prioritize the product backlog with Product Owners and Delivery Leadership based on value, risk, dependencies, and readiness.\nPartner with architects, developers, QA, and integration teams to ensure requirements are understood and delivered accurately.\nFacilitate backlog refinement, support sprint planning, solution reviews, sprint demonstrations, and release readiness activities.\nAnalyze impacts across CRM, myRSM, MDM, eODS, Dataverse, and connected platforms while representing business and end-user needs.\nDevelop UAT scenarios, test data needs, traceability, and sign-off criteria; validate delivered solutions against approved requirements.\nSupport defect triage, business impact analysis, prioritization, root cause discussions, resolution planning, production validation, and hypercare.\nDrive improvements in CRM adoption, user experience, data quality, reporting, controls, and business processes.\nContribute to communications, training, rollout planning, user guides, process documentation, and change management.\nMentor Business Analysts and promote consistent requirements, documentation, testing, and Agile delivery practices.\nPartner with leadership on CRM roadmap priorities, governance, architecture review, vendor evaluation, and cross-functional planning.\nLead analysis for complex CRM transformations, data initiatives, and integration programs.\nMust-Have Skills:\n5+ years of business analysis experience supporting enterprise software or product delivery.\n3+ years of experience supporting Microsoft Dynamics 365 CRM, Dataverse, or a comparable enterprise CRM platform.\nStrong requirements elicitation, analysis, documentation, traceability, and stakeholder management skills.\nHands-on ability to create user stories, acceptance criteria, process maps, data flows, business rules, use cases, and functional specifications.\nStrong Agile/Scrum experience, including backlog refinement, sprint planning support, and collaboration with Product Owners and delivery teams.\nExperience coordinating UAT, defect triage, release readiness, production validation, and post-release support.\nWorking knowledge of APIs, integrations, data migration, master data, security roles, and reporting.\nExperience with Azure DevOps and Microsoft productivity tools.\nExperience leading workshops and partnering with business, product, architecture, development, QA, and project leadership.\nStrong facilitation, presentation, negotiation, analytical problem-solving, and communication skills for technical and non-technical audiences.\nAbility to influence without direct authority, drive consensus, manage competing priorities, and translate business objectives into actionable requirements.\nGood-to-Have Skills:\nDynamics 365 Sales and/or Customer Service experience.\nPower Platform experience.\nExperience with MDM, APIs, integration platforms, and enterprise data initiatives.\nExperience supporting customer experience, sales, client service, workflow, or data management solutions.\nCBAP or PMI-PBA certification.\nMicrosoft Dynamics 365 or Power Platform certification.\nExperience Required:\n5+ years of business analysis experience supporting enterprise software or product delivery, including 3+ years supporting Dynamics 365 CRM, Dataverse, or a comparable enterprise CRM platform.\nAny Other Important Notes:\nEducation: Bachelor's degree in Business, Information Technology, Computer Science, a related field, or equivalent work experience.\nNumber of Positions: 1.\nJob Location: 801 Nicollet Mall, Suite 1200, Minneapolis, Minnesota, United States of America, 55402-2526.\nAssignment Dates: October 5, 2026 to April 5, 2027.\nTravel: Minimal travel as required.\nPeople Management: No direct, indirect, or seasonal employees supervised.\nRole requires strong cross-functional collaboration with Product Owners, architects, developers, QA, integration teams, business leaders, and project leadership.","description_format":"text","description_chars":4840,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United 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