{"id":3402800,"url":"https://alion.io/job/nexcess-on-site-data-center-technician-3","title":"On-Site (Data Center) Technician","company":{"id":2155317,"name":"Nexcess","domain":"nexcess.com","url":"https://alion.io/company/nexcess-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Lansing, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":64000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":7889},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-10-28T08:42:00Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-02T13:06:18Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About Nexcess\nNexcess provides specialty cloud solutions for organizations where performance and compliance have to coexist. We serve businesses worldwide, from agencies scaling client sites to enterprises running mission-critical operations. We've built our reputation on deep technical expertise and genuine partnership with every client we work with. Behind every environment we manage is a team of people who take the craft seriously and keep showing up when it matters.\nAre you a skilled Data Center Technician ready for your next challenge? Liquid Web, a global leader in high-performance cloud infrastructure, is expanding, and we're looking for tech-savvy professionals like you to join our team. If you're passionate about working with cutting-edge technologies, ensuring the highest level of service uptime, and thrive in fast-paced environments, this is your opportunity to grow with us.\nAt Liquid Web, you'll work alongside a dynamic team, tackle exciting projects, and be at the heart of our infrastructure operations. We're committed to innovation, and your expertise in hardware, networking, and troubleshooting will help us continue to deliver excellence to our global clients.\nLocation: On-site Michigan, US\nEmployment type: Permanent, Full-time\nWorking hours: Third shifts and weekends\nPay Range: $21\nWhat you'll do\nDecommissioning hardware\nDestruction of data on reclaimed devices\nTrack inventory and maintain accurate recordkeeping\nTest and troubleshoot hardware\nPerform audits of datacenter infrastructure\nMonitor incoming tickets, chats, and alerts. Provide initial hands-on response\nCheck IP status on RBLs and process as needed\nAssembly, troubleshooting, and configuration of servers, firewalls, switches, etc.\nInstalling various operating systems and applying base configurations\nCommunicating with customers via telephone, chat, and email to provide exceptional support\nPerform hardware firmware upgrades, and learn new hardware platforms\nRack servers, install cabling, and assist with other infrastructure needs\nDeploy complex, highly available infrastructure and services\nWhat you bring\n1+ years relevant experience.\nSolid working knowledge of computer hardware.\nExcellent written and verbal communication skills.\nExemplary organizational skills and attention to detail.\nExcellent diagnostic skills.\nProven customer service acumen.\nSolid working knowledge of various Linux distributions.\nExperience installing, maintaining, and troubleshooting the LAMP stack.\nBasic experience with Windows Server.\nBasic networking knowledge.\nUnderstanding of different RAID configurations.\nAbility to setup and configure various operating systems.\nAbility to appropriately set up and decommission hardware within the constraints of the data center.\nWhat We Offer\nComprehensive benefits package\nTraditional and Roth 401(k) with company matching\nA collaborative, team-oriented culture\nConsistent and predictable work hours\nEngaging, varied work that keeps each day different\nOpportunities to contribute ideas and influence how work gets done\nDisclaimer:\nThis job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Nexcess reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. 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